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Sales Manager

posted February 21, 2020

Sheraton Albuquerque Airport Hotel
Albuquerque, NM
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Being part of the Sheraton Albuquerque Hotel means striving for your personal best. Learn, grow and reach your potential as a member of our thriving and dynamic tea. Be your best. You belong at Sheraton!
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About This Job

Welcome to the Sheraton Albuquerque Airport Hotel!

We are looking to hire a Sales Manager for our Sales Team.

Responsibilities and Duties

  • The position is accountable for proactively soliciting and handling sales opportunities.
  • Ensures business is turned over properly and in a timely fashion for proper service delivery.
  • Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
  • Achieves personal sales goals.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager;
  • Ensure uniform and personal appearance are clean and professional;
  • Maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors

Building Successful Relationships that Generate Sales Opportunities

  • Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.

Engaging in Sales Activities

  • Researches and develops new leads for property business.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Upsells each business opportunity to maximize revenue potential.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Additional Responsibilities

  • Executes brand’s Customer Service Standards and property’s Brand Standards.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years’ experience in the sales and marketing or related professional area.
  • OR
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.

BENEFITS OFFERED

  • Paid Time Off (Accrual Basis)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Holiday Pay
  • Bonuses Available
  • Employee Incentives
  • Hotel Room Discounts

We are an Equal Opportunity Employer/Disability/Veterans

You must pass a criminal background check before starting the position.

Please submit a resume or apply within. Applicants must submit a resume by 1/17/20 to be considered for the position. We will be scheduling phone interviews with the department manager. Thank you for inquiring about the position. We hope to reach out to you soon!

Compensation: 53,000

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About This Employer

Sheraton Albuquerque Airport Hotel

2910 Yale Boulevard SE
Albuquerque, NM 87106

(505) 843-7000

276 Room Hotel

www.marriott.com

Our Hotel

Conveniently situated within walking distance of Albuquerque International Sunport, Sheraton Albuquerque Airport is the perfect place to recharge after an eventful day of travel. Take a moment to unwind in our spacious rooms featuring free high-speed Wi-Fi, ergonomic workstations, flat-panel TVs and luxury bedding. Once you're rested, grab a drink in our lobby lounge or settle in for dinner at our onsite restaurant, Rojo Grill. Our favorable location makes it easy to visit a loved one at Kirtland Air Force Base, catch a game at UNM, or attend a seminar at Albuquerque Convention Center. Our Albuquerque hotel provides all of the comforts of home and then some. Stay on track with your fitness routine in our state of the art fitness center featuring cardio equipment and free weights. For those looking to have a more relaxing afternoon, our Albuquerque airport hotel features a sparkling outdoor pool that is sure to please.