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Night Auditor/Overnight Front Desk Agent

posted January 8, 2020

Archer Hotel Burlington
Burlington, MA
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816064 l

About This Job

Do you love helping people and making them feel welcome? Are you a night owl? If you have the desire to be a great host, helping to give our guests moments that they will remember, and you can work 3rd shift, you may be just the person we are looking for. The ARCHER hotel in Burlington, Massachusetts is looking for individuals who are outgoing, customer service focused, upbeat and have a positive outlook to join our friendly and hard-working Front Office team as part-time or full-time Night Auditors/Overnight Front Desk Agents. Our staff's motto is Customer Service First. We offer very competitive pay, great benefits and an atmosphere that cannot be touched. Bring your smiles and join the family.


Night Auditor/Overnight Front Desk Agent Key Responsibilities:

The Night Auditor/Front Desk Associate is responsible for the preparation of all-night audit procedures and reports.  She/he will balance the day’s work, identify and correct errors and complete detailed work accurately.  This person will greet guests, handle check-ins, checkouts and guest requests on the third shift in a friendly, attentive, courteous and efficient manner.  Our Night Auditor/Front Desk Associate must be able to work productively and effectively in a self-managed environment.  He/she must be willing to perform other duties as assigned.


Night Auditor/Overnight Front Desk Agent Job Requirements:

Customer Service experience is a must!

1 – 2 years hotel experience required.

Must be a TEAM player who is friendly and positive.

High school diploma or equivalent required.

College course work in related field helpful.

Knowledge of basic accounting principles.

Must be computer proficient. 

Ability to stand the entire shift, long hours sometimes required.

Must be fluent in English.


Hours of position:

We have both part-time and full-time positions available which may require OPEN AVAILABILITY including working a 3rd shift schedule as well as weekends and holidays.


Our benefits include: Medical, Dental, Vision, PTO, 401(k) with employer match, Term Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a minimal cost to the employee, Long and Short-Term Disability benefits at no cost to the employee, and much more for full-time positions.


We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.


ARCHER Burlington is part of LodgeWorks, a hotel development and management company based in Wichita, Kansas with 950+ employees nationwide.  Our multi-brand strategy includes Archer, Hyatt Place, HYATT house, Aloft, Hilton Garden Inn, and other high quality, nationally branded products.  We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work.  It defines everything we do.  Hospitality is the single most important element of our organization – the foundation upon which everything is built.




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About This Employer

Archer Hotel Burlington

18 Third Avenue
Burlington, MA 01803

(781) 552-5800

147 Room Hotel

archerhotel.com

Managed by

Our Hotel

Burlington is Boston's most buzzy northwest suburb and home to 3rd Ave, a fashionable town center with distinctive dining, unique shops and the region's only Wegmans. Archer joins the wonderfully walkable neighborhood with a four-story boutique hotel designed to showcase a signature industrial-chic style brimming with curated local touches.

Here, Archer greets guests with refined design, 147 luxe guest rooms and suites, thoughtful amenities, a lively cocktail bar and patio and sincere service — always.