It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate’s Front Desk Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.
As Front Desk Supervisor, you will
A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful. The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Set in the heart of Sonoma County, Hotel Trio offers travelers the best of both worlds: a hub for exploring wine country, and plenty to enjoy footsteps from our door. Taking cues from its surroundings, the hotel marries convenience with character, becoming a base camp for tourists, wine industry pros, wedding celebrations, and all those who seek to make the most of a stay in Sonoma County. Whether the goal is to explore the lush agricultural region or to relax on property with locally-sourced food and a vineyard-bought bottle, we live in that sweet spot between “splurge” and “smart,” “familiar” and “surprising.” Warm, over-sized accommodations with full kitchens encourage spreading out. Thoughtful amenities, local partnerships, and friendly service are attuned to guests’ preferences and personalities. We are a new type of hotel for the region, one that helps guests see both wine country and what it means to relax in a fresh way.