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Director of Rooms

posted February 13, 2020

Philadelphia 201 Hotel
Philadelphia, PA
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716270 l

About This Job

You thrive in a bustling environment, welcoming the challenge and complexity of working within a large enterprise. You thoroughly understand rooms operations and you want to grow, taking your career to the next level. As Rooms Director for Interstate, you’ll have the opportunity to apply what you know, strengthen as a leader, and increase your understanding of hotel operations.

As Rooms Director, you will

  • Oversee rooms and related area operations, including front office, guest services, and housekeeping. Get out from behind the desk to observe guest experiences and staff interactions. Actively listen and transform problems into solutions, making it right for the guest and opening channels for associates. 
  • Build and foster division staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on operational and financial performance.  Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience.

Fundamentals

A four-year college degree or equivalent education or experience is required, with four to five years experience in a related position. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, and leadership. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Occasionally you will have to lift or move up to 25 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Philadelphia 201 Hotel

201 North 17th Street
Philadelphia, PA 19103

(215) 448-2000

759 Room Hotel

www.marriott.com

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Our Hotel

Just two blocks from the Pennsylvania Convention Center, the Philadelphia 201 Hotel is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art. Travelers can explore historic landmarks such as the Liberty Bell, Franklin Square - one of the city's five original squares from 1682 - or the home of Betsy Ross, where the first American flag was made in 1776. In their downtime, guests can take advantage of our newly renovated indoor pool and fully-equipped fitness center, or relax at our welcoming Terrace restaurant or bar, the Local. Our 759 guest rooms feature comfortable beds that invite guests to wind down after a busy day, as well as fantastic views of the Benjamin Franklin Parkway, a scenic boulevard that runs through the cultural heart of Philadelphia. For meetings, our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion anyone wants to celebrate.