It can take months or even years to create loyal guests. It can take seconds to lose them.
The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide our guests with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re currently searching for a warm, welcoming Bellperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.
Inside Tip: Knowing a thing or two...or three about the history of 1 Hotel Brooklyn Bridge to share with your guests will set you up for success.