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Front Desk Associate

posted February 18, 2020

H Hotel Los Angeles, a Curio Collection by Hilton
Los Angeles, CA
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

H Hotel Los Angeles, a Curio Collection by Hilton

6151 West Century Boulevard
Los Angeles, CA 90045

(310) 215-3000

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At A Glance

Located just east of Los Angeles International Airport (LAX) and near major freeways, our stylish hotel is close to Boeing, DirecTV and Google offices and within easy reach of South Bay, Venice Beach, Santa Monica, Beverly Hills and Hollywood. For your convenience, we offer complimentary LAX airport shuttle service every 30-45 minutes, 24 hours a day.

Settle into a guest room with plush bedding, chic furnishings and comforts like complimentary WiFi, a 55-inch HDTV, premium cable, mini-refrigerator, and work desk with ergonomic chair. Here a few days? Opt for a suite for more space, a living area with sofa, and private bedroom.

Our hotel in Los Angeles has all the thoughtful extras that ensure a memorable stay. Enjoy unobstructed views of LAX Airport and the Pacific Ocean from our rooftop deck, or take a relaxing swim in our heated outdoor pool. Visit the Waypoint Kitchen at breakfast and dinner for modern California cuisine, or enjoy delicious appetizers while watching a game. The H Hotel fits your busy schedule with a business center, fully equipped fitness center, and lobby market shop – all open 24 hours. Room service is also available each evening.