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Room Attendant

posted February 12, 2020

Holiday Inn Oklahoma City North-Quail Springs
Oklahoma City, OK
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795085 l

About This Job

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A Room Attendant will ensure that the highest standards for cleanliness, safety and sanitation are maintained throughout the hotel. They will respond promptly to requests from guests and, in some cases, from other departments, and will perform a variety of tasks to ensure a consistently clean, orderly, and attractive environment within guest rooms and public spaces.

Core Accountabilities

  • Stock cart with appropriate supplies and transport cart to assigned section
  • Enter guest assigned guest rooms by following established procedure for gaining access and ensuring vacancy
  • Replace dirty linens and towels
  • Make beds
  • Clean bathrooms
  • Dust, polish and straighten desk and furnishings
  • Ensure all light fixtures and in-room appliances are in proper working conditions
  • Remove trash, recyclables and discarded items from room
  • Vacuum carpets and/or mop floors
  • Follow all company and safety and security policies and procedures
  • Report any maintenance issues or safety hazards
  • Greet, acknowledge and welcome guests according to company service standards
  • Anticipate and follow through on guests' service needs
  • Support other departments and fellow Housekeeping staff members, as needed
  • Perform deep cleaning tasks, and other duties as needed and as directed by Executive Housekeeper

Required Attributes

  • Previous experience in an operational service environment is desirable
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail
  • Ability to adhere to expectations and standards for friendliness, speed, quality and efficiency
  • Willingness and ability to support fellow team members in reaching departmental goals
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
  • Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Must be able to stand, sit, or walk for an extended period of time
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About This Employer

Holiday Inn Oklahoma City North-Quail Springs

13800 Quail Springs Parkway
Oklahoma City, OK 73134

(405) 286-9393

109 Room Hotel

www.ihg.com

Our Hotel

A great central location in North Oklahoma City's vibrant corporate, medical and retail area means guests can make the best use of their time when they stay at the Holiday Inn & Suites Oklahoma City North–Quail Springs. Our hotel's great location places us nearby the FBI offices, Linn Energy, AT&T, Hertz, AAA, as well as major health centers, including Oklahoma Heart Hospital, Mercy Health System of Oklahoma and Integris Cancer Center. Sports fans love our easy access to all sports venues such as ASA Softball, D-BAT, The Plex, Arctic Edge, UCO, OCU, Soccer City, the State Fair Grounds, North OKC and Edmond Soccer Clubs. For leisure travelers, Oklahoma City offers a wide variety of activities. Guests can experience great shopping at Quail Springs Mall, relax at nearby Lake Hefner, visit the National Cowboy & Western Heritage Museum, or pause for a quiet moment of remembrance at the Oklahoma City National Memorial & Museum.


About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.