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Guest Services Representative - Overnight Part-Time

posted January 22, 2020

Residence Inn Silver Spring
Silver Spring, MD
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115304 l

About This Job

Job Summary

     Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.

     Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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About This Employer

Residence Inn Silver Spring

12000 Plum Orchard Drive
Silver Spring, MD 20904

1-301-572-2322

130 Room Hotel

www.marriott.com

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This Silver Spring Maryland hotel is located off Cherry Hill Rd, just 4 miles north of the Capital Beltway. Easily accessible from Baltimore Washington International Airport - BWI and Washington DC, our hotel in Silver Spring, MD puts you in the heart of it all. Whether traveling on business, government project, or family getaway, this long term stay hotel is conveniently located to an array of restaurants and shops. Our hotel near the University of Maryland has been designed for an extended stay; our spacious suites offers separate sleeping, living and dining areas, full kitchens, pullout sofa beds, large work desks and high speed Internet access. Enjoy a complimentary breakfast daily, or wind down at night at our social hours offered midweek at our Silver Spring hotel. With one meeting room that can seat up to 25, our hotel is ideal for small business meetings and family reunions. Feel at home while traveling on business at the Residence Inn Silver Spring hotel.