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Shuttle Driver

posted February 12, 2020

Embassy Suites by Hilton Phoenix Tempe
Tempe, AZ
793085 l

About This Job

ONE Lodging - now part of Aimbridge Hospitality

Big Picture

The Shuttle Driver will provide timely and safe transportation for hotel guests to and from the airport, and will perform other guest service-related tasks, as dictated by operational needs.

Core Accountabilities

  • Greet guests and proactively assist them with luggage as they enter and exit the hotel and shuttle
  • Become highly familiar with airport routes and terminal locations
  • Provide courteous and helpful information while en route; Point out local points of interest, offer up dining suggestions and answer any questions guests may have regarding the local area
  • Maintain vehicles by reporting any mechanical problems; Perform routine checks and maintain proper documentation
  • Ensure that hotel vehicles are clean and presentable inside and out
  • Keep vehicle fluid levels at appropriate levels (gas, oil, windshield fluids, tires, etc.)
  • Anticipate and follow through on guests' service needs
  • Follow all company and safety and security policies and procedures
  • Immediately report and follow up on any significant maintenance issues and safety hazards
  • Perform other duties as needed

Required Attributes

  • Valid drivers license; CDL is a plus
  • Previous hotel industry work experience is highly desired
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail
  • Ability to adhere to expectations and standards for accuracy, friendliness, speed, quality and efficiency
  • Willingness and ability to support fellow team members in reaching departmental goals
  • Ability to work effectively as an independent contributor, and as a part of a collaborative team
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment
  • Must be able to repeatedly move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Must be able to stand, sit, or walk for an extended period of time

About This Employer

Embassy Suites by Hilton Phoenix Tempe

4400 South Rural Road
Tempe, AZ 85282

(480) 897-7444

224 Room All Suite

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At A Glance

This all-suite hotel offers a complimentary shuttle to Phoenix Sky Harbor Airport. Our hotel is minutes from the Arizona State University (ASU) campus and the shopping and nightlife of Mill Avenue. Relax in our sleek lobby, bar and lounge area with expanded breakfast section.

Guests can wake up in a spacious bedroom and enjoy extra space with a separate living area. The free made-to-order breakfast every morning includes a fresh omelet station and everything you need to get the day started right. Snacks and refreshments are complimentary every night at our Evening Reception.

We are ready to host any event with over 10,000 sq. ft. of indoor and outdoor meeting space. Our Phoenix Ballroom makes an elegant venue for presentations and celebrations for up to 500 guests.

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 60,000 Associates and a diverse portfolio of more than 1,400 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.