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Hotel Manager

posted January 29, 2020

The Darling Hotel
Visalia, CA
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Hotel Manager for one of a kind boutique hotel
820722 l

About This Job

Job Summary 

The Hotel Manager oversees all aspects of the guest room operations. They are responsible for managing employees and for planning, marketing, coordinating and administering hotel services such as rooms and events.

  • The Hotel Manager sets the high standard of guest service and leads by example. They are responsible for resolving guest concerns and feedback.
  • Ability to maintain professionalism and patience in a stressful situation and being able to communicate with many different types of people.
  • Ability to demonstrate leadership and to motivate their employees, resolve issues and complaints from guests.
  • Responsible for recruitment and training of top talent to accomplish service goals of The Darling.
  • Excellent listening skills are required, especially with guests. Making sure that guests are fulfilled, and insuring staff have the tools and resources required to complete their job.
  • Working with budgets, planning, creating schedules and supervising operations
  • Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
  • Ability to think quickly on their feet and make decisions when problems arise.


Qualifications 

Hotel Manager should have a passion for the service industry and taking care of our guests. In particular:

  • Previous hotel supervisory or management experience
  • Demonstrated leadership experience leading large and diverse teams working towards a common goal.
  • Commitment to delivering a high level of guest service
  • Excellent grooming standards
  • Calm, efficient, and organized with great attention to detail
  • Ability to multi-task while maintaining a positive attitude when working with guests
  • Professional manner with an emphasis on hospitality and guest service
  • Previous experience in cash handling
  • Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
  • Conflict resolution experience
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About This Employer

The Darling Hotel

210 N Court St
Visalia, CA 93291

32 Room Hotel

thedarlingvisalia.com

Managed by

The Darling Hotel is the central valley’s premier boutique hotel experience. We’re devoted to the details and committed to creating a one-of-a-kind experience in Central California. We’ve found a diamond in the rough with this long-forgotten property and are re-infusing it with the charm, luxury, and moxie you dream of in a 1930’s era hotel and lounge.