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Safety and Security Agent Full-Time Seasonal

posted March 12, 2020

Shore Lodge
McCall, ID
Safety and Security is paramount to our success, if you are detail oriented and passionate about building relationships, come apply to work with the employer of choice in McCall Idaho! Check us out...
416536 l

About This Job


Having the right kind of security personnel is critical to our success. The Shore Lodge Whitetail Safety & Security Agent works to protect all Company, Member and employee persons and properties against dangers such as fire, theft and trespassers while maintaining the highest possible safety standards. They also hold responsibility for protecting our hotel guests and their property inside the hotel including valuables and cash.  Our successful agents patrol inside and outside our multiple properties utilizing various motorized vehicles; motorcycles, company cars, electric carts as well as walking patrols. They are professional, calm and objective in potentially tense and unusual situations and take charge in the event that an emergency should occur. They maintain an activities log, including unusual or problematic situations that arise. They often act as a liaison between our lodge guests, members and employees and company in general when incidents occur. They are great team players who problem-solve in teams as well as individually, thriving with irregular work shifts including day, swing and graveyard. Additional consideration will be given to those with previous safety and security work background as well as current CPR-AED and First Aid certification, crisis management and any documented Security Training.


  • High School Diploma or equivalent Education
  • General experience and abilities in all Microsoft applications and Outlook
  • Ability to multitask while maintaining a high degree of detail
  • Superior customer service skills coupled with the ability to be self-motivated and disciplined
  • Ability to communicate effectively with and receive information from guests and coworkers
  • Oral and Written comprehension and expression of the English Language (being able to speak, read and write)
  • Possession of a valid driver’s license, clean record and be insurable in order to drive company vehicles


  • Patrol all areas of Shore Lodge and Whitetail noting unusual circumstances or safety violations
  • Document, report, and forward to Manager, safety hazards and violations of resort/company policy
  • Escort suspicious persons of concern off property if warranted and assist in any emergency situations and/or evacuations
  • Have knowledge of the local area, hotel, and resort amenities
  • Provide memorable customer service to Guests, Members, and fellow employees
  • Adhere to Company policies, procedures, and standards
  • Possess a thorough understanding of our Safety Management System, Security policies, Operations and Company Policies and Operations
  • Execute morning newspaper deliveries around the hotel
  • Gather Room Service menus and deliver to kitchen
  • Perform other duties and responsibilities as assigned by Safety and Security Manager or Supervisor
  • Maintain company First Aid Stations, Eye Wash Stations and test AED units for operability and readiness
  • Onboard new employees during their two-week Safety and Security initial training program
  • Operate, view and troubleshoot Shore Lodge and Whitetail Club video systems
  • Manage SMS Operations- Employee Injury/Illness, Member or Guest Injury/Illness, Vehicle or Property Damage/Loss, Incident Reports, Reasonable Suspicion or Post Incident Drug and Alcohol Testing and claim of Food Borne Illness. Has complete knowledge and received training of the company HIPPA program and policies
  • Thorough knowledge of company expectations to be consistent and fair and proficient with all Shore Lodge, Whitetail Club and Whitetail POA Operations

About This Employer

Shore Lodge

501 West Lake St
McCall, ID 83638

Telephone (208) 630-0226
Reservations (800) 657-6464

77 Room Resort

Since 1948 The Shore Lodge has been offering guests the quintessential lodging experience set against a backdrop of pure Northwest Nature. 

The Shore Lodge

Occasionally you need a place free from the daily grind and filled with new frontiers…literally.
Outside our lodge you will find an unrivaled mountain lake sanctuary. Inside you’ll discover luxuriously appointed guest quarters with all the accoutrements expected from a Four Diamond Resort.

  • The Cutwater, enjoy your dining experience at the newly renovated Cutwater Restaurant and choose either the expansive view of Payette Lake or Idaho's Largest Saltwater Aquarium.
  • The Narrows Steakhouse offers fine dining with unrivaled Pacific-Northwest fare served in an unforgettable setting.
  • What’s better than coffee and shopping?
    • We proudly serve Starbucks beverages and grab and go foodies at our new coffee shop!
The Mercantile
The Mercantile offers the finest mountain couture in McCall. Luxury fashions from Patagonia, Tolani, Prairie Underground, Pistil, and many others have been hand-selected from around the country to satisfy your fashion fix!

The Cove

The McCall outdoors presents endless opportunities for vigorous adventure and sport. It is a constant fascination that lures us daily. Occasionally though we need a respite from the pursuit. An opportunity to reflect on our past excursions and take stock of our efforts. For this we have discovered another form of adventure. One for our spirit as much as our physical-self.  

Meetings & Events

We don’t know about you, but it seems like our best thinking has always been done in tranquil places. A location that inspires and resets your perspective about the issues. Our meeting spaces do just that. With thirteen venues totaling just over 19,000 square feet, we have the perfect space for your meeting or event. Our state-of-the-art technology provides the finishing touches to ensure a world-class event. We’ve been told that our approach is somewhat unconventional, but the results are spectacular.

We’ll take that as a compliment.


We’d like to think that some of the world’s most romantic weddings take place right here. Our combination of rustic elegance and natural beauty provides a backdrop for weddings like no other. No matter the season, weddings are always magical here.

The Whitetail Club

Whitetail Club embraces everything you have come to expect in fine mountain living. Beautifully crafted homes on generous lots complement the profound beauty of the land – 1,300 acres of old-growth Ponderosa pine forests, streams and trout ponds. Living at Whitetail comes with generous amenities including membership to our championship golf course, athletic complex with indoor tennis court, private Fish & Swim Club, ten miles of paved walking paths and the only McCall community with Payette Lake access. Learn more about Whitetail Club.

Learn more about what is happening at the Shore Lodge!