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Bartender

posted May 13, 2020

Residence Inn Savannah Airport
Pooler, GA
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About This Job

A bartender has three key responsibilities: a) provide a high level of service to hotel guests and clients in the food & beverage areas; b) insure compliance with the state and county ABC laws and regulations; c) handle cash and payment procedures in such a way as to protect revenues and operating costs of the hotel.  The bartender is individually and collectively responsible for monitoring alcohol consumption levels andprotecting the guest’s safety, the hotel’s liability and his/her own liability.

The bartender must be fully familiar with all applicable menus (food and beverage), proper service technique for beer, wine and spirits, basic recipes for cocktails and mixed drinks, Point of Sale system procedures, correct foodservice and brand standards.  

The bartender will build guest loyalty for the hotel and Residence Inn brand by demonstrating professional behavior, competent service skills, sincere hospitality and the Residence Inn Mission Statement.

 

JOB RESPONSIBILITIES/ESSENTIAL FUNCTIONS

1.      Complete and stay current on all Residence Inn mandated training and certifications within required time frame; know individual responsibilities under ABC laws

2.      Follow hotel procedures for documenting any alcohol related incidents

3.      Ensure that bar, stations, utensils, equipment, handwash stations, perishable foods & beverages, soft drink dispensers, and beer taps are maintained in sanitary conditions

4.      Set up bar and reception station in accordance with hotel and brand standards

5.      Demonstrate hospitality and professionalism at all times

6.      Understandthe handling of cash and charge receipts, settling each shift and maintaining accountability for revenues, verification of charges, proper authorizations

7.     Know the current beverage menus, portions, recipes, appropriate glassware and garnishes for all regularly served items

8.     Order, pick up and serve foods as ordered from current menu; know basic preparation and ingredients of menu items, ordering and pick up procedures and times, as well as appropriate utensils and condiments

9.     Consistent attention to guests, be visible, be observant, respond promptly to needs.

10.  Store all equipment, food and beverages appropriately

11.  Maintain uniform in an exemplary fashion. Report to work in complete uniform including nametag, maintain uniform in clean, crisp condition

12.  Available to work various shifts as determined by banquet events, seasonality, operating hours; is consistently punctual.

13.  Hotel goal is to maintain all items and areas in “like new” condition - inform supervisor of any safety concern or need for repair.

14.  Complete all assigned pre-and post-shift tasks.

ADDITIONAL RESPONSIBILITIES 

A bartender has personal as well as company responsibility in ensuring the safe and lawful dispensing of alcohol beverages – it is critical to never lose sight of this fact.

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. Be aware of, act on and/or report any issue that affects safety of guest or team member.

A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. Be aware of, act on and/or report any issue that affects safety of guests or team members.

A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

EDUCATION AND EXPERIENCE

1.     High School diploma or general education degree (GED) is desired, but not essential.

2.     Previous related experience preferred – food & beverage service, bartending, hospitality.

3.     Comfort in computerized environments is essential.


KNOWLEDGE, SKILLS AND ABILITIES

1.     Ability to read, write, perform mathematical calculations such as adding, percentages.

2.     Ability to effectively communicate with customers, utilizing tact and diplomacy as necessary.

3.     Ability to work with culinary and other food service team members to execute service needs.

4.     Excellent verbal and telephone skills

5.     Ability to remain calm and organized in times of multiple demands

6.     Follow directions accurately and efficiently.

 

PHYSICAL/MENTAL DEMANDS

1.     While performing the duties of this job, the employee may be required to stand, walk, carry, talk, listen and coordinate with other team members.  The employee may be required tobe on his / her feet for large portion of the day / shift.  Duties require that the employee work with acomputer, monitor and telephone; use hands to manipulate tools or controls; beable to lift and / or move objects including packages and shipments; must be able to lift approximately 20 pounds overhead.

2.     Handle chilled or hot items in the course of food & beverage service.

3.     Carry food, ice, beverages; push carts of supplies, beverages.

4.     Must be able to sustain focus and attentiveness for extended periods of time.

5.     Must be able to plan several steps ahead, always being ready to move on to the next task within each shift; keep written notes so that we do not lose any request or essential information.

 

WORKING CONDITIONS

1.     Kitchen environment, including hot areas, hot tools, hot plates, sharp knives and tools.

2.     Dining room environment

3.     Bar environment

4.     Flexible schedule can vary  from week to week; work required on weekends and holidays. 


EDUCATION AND EXPERIENCE

  1. High School diploma or general education degree (GED) is desired, but not essential.
  2. Previous related experience preferred – food & beverage service, bartending, hospitality.
  3. Comfort in computerized environments is essential.
     

KNOWLEDGE, SKILLS, ABILITIES

  1. Ability to read, write, perform mathematical calculations such as adding, percentages.
  2. Ability to effectively communicate with customers, utilizing tact and diplomacy as necessary.
  3. Ability to work with culinary and other food service team members to execute service needs.
  4. Excellent verbal and telephone skills.
  5. Ability to remain calm and organized in times of multiple demands.
  6. Follow directions accurately and efficiently.
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About This Employer

Residence Inn Savannah Airport

900 Towne Center Blvd
Pooler, GA 31322

(912) 988-1433

117 Room Extended Stay

www.marriott.com

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Feel at home in our extended stay hotel near Savannah

Set a pace that suits you at Residence Inn by Marriott® Savannah Airport. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn Savannah Airport with the conveniences you need. Like spacious studio, one- and bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Complimentary hot breakfast to start mornings off right and "The Mix" to end the day well. And, a fitness center for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential. At Residence Inn, we'll make sure you thrive during your stay.