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Front Desk Agent - Part Time Part-Time

posted March 18, 2020

Courtyard Houston by The Galleria
Houston, TX
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753597 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Courtyard Houston by The Galleria

2900 Sage Road
Houston, TX 77056

(713) 622-3611

190 Room Hotel

www.marriott.com

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Our Hotel

Unique among Houston Galleria hotels, we offer newly renovated accommodations just steps from the city's premier shopping destination. From updated rooms to a brand-new bistro, it's all new at our Uptown hotel. Spread out in stylish rooms and suites with new flat-panel TVs and complimentary Wi-Fi. Upgrade to an executive room or suite for access to an in-room microwave and mini-refrigerator. Located in our state-of-the-art lobby, our restaurant serves up tasty selections for breakfast and dinner. During downtime, stop by the indoor pool for a relaxing swim or maintain your workout routine in our fitness center. If you need a place to meet, reserve one of our eco-friendly event spaces with AV equipment for productive team gatherings or vibrant social celebrations.