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Front Desk Agent - Full Time

posted March 19, 2020

Carté Hotel San Diego, a Curio Collection by Hilton
San Diego, CA
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765452 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Carté Hotel San Diego, a Curio Collection by Hilton

401 West Ash Street
San Diego, CA 92101

(619) 546-9600

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At A Glance

Each of Carte Hotel’s 246 modern guest rooms includes complimentary WiFi, a 55-inch HDTV, refrigerator and oversized work desk. Guests can relax on the luxurious bed with pillow top mattress and enjoy spectacular views of downtown. Our spacious suites feature exclusive views and a sitting area.

We offer sea-to-table cuisine for breakfast, lunch and dinner at Watercolors, or guests can explore the region’s wines with a curated selection from Southern California and Northern Mexico at our wine tasting room, Fonte de Vino.

Carte Hotel guests can enjoy access to 28,000 sq. ft. of upscale fitness and wellness space at Fit Athletic Club. During downtime, guests can stretch with a yoga or spin class, detox in the sauna or take a refreshing dip in the rooftop pool.