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Director of Catering

posted May 19, 2020

Holiday Inn Gurnee - Convention Center
Gurnee, IL
The Holiday Inn Chicago North - Gurnee is currently accepting Resumes for the position of Director of Catering.

About This Job

The Director of Catering will solicit large catering functions from the following market segments SMERF, corporate, non-profit and social events.

Job Responsibilities: 

  • Develop catering market segments and solicit new customer relationships while maintaining and growing existing relationships.
  • Assist in the design and develop creative food and beverage menus to meet and exceed customer expectations.  
  • Focus on meeting and exceeding catering sales revenues and operation budgets
  • Prepare and present weekly and monthly detailed catering sales reports generated from Sales system and those required by General Manager and hotel Management Company.
  • Conduct conference calls and external sales presentations to groups and prospective customers in order to solicit, explain, negotiate and secure catering business.
  • Proficient at negotiation of prices and services that maximize hotel revenue and profitability.
  • Selling, implementation and follow through of catering promotions on quarterly basis.
  • Proven track record in catering sales demonstrated by achievement of sales revenue and activity goals on a consistent basis.
  • Executes and supports the operational aspects of booked business (e.g. generating proposal, providing client with standard hotel contracts and professional customer correspondence.)
  • Host and entertain clients to grow strong client relationships in order to gain multiple bookings.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to the property leadership and/or other appropriate stakeholders.
  • Interacts effectively with sales, kitchen, outside vendors, competitors, local community, and other hotel departments in order to monitor guest satisfaction.
  • Works to have a continued understanding of the hotel property’s producing catering market segments and service expectations; serves the customer by understanding their business and business issues and concerns to offer better business solutions both prior to and during the event.


  • 5+ years hotel catering sales experience
  • Experience in the hotel industry
  • Proven track record of closing sales and exceeding budgeted catering revenue
  • Must be flexible to work night and weekends dependent of events
  • Must be available to work Tuesday through Saturday


  • Medical/Dental/Vision insurance coverage
  • Competitive salary and bonus program
  • 401k w/ corporate matching program.
  • Short/Long Term Disability
  • Life Insurance
  • Competitive Vacation package
  • Paid Time off
  • Paid Holidays
  • Free employee parking
  • Discounts at all branded hotels around the world

Please apply today to join the team!


About This Employer

Holiday Inn Gurnee - Convention Center

6161 West Grand Hotel
Gurnee, IL 60031

(847) 336-6300

210 Room Hotel

Welcome to the Award Winning Smoke-free Holiday Inn Gurnee Convention Center. 

Discover a refreshing Lake County Illinois accommodation. When it comes to selecting the ideal accommodations for your needs, we will exceed your expectations in service, affordability and location. You will experience the difference when you walk in our doors. Our talented team members are here and ready to provide assistance with any request while you are visiting the Lake County area. Holiday Inn Gurnee Convention Center is the ideal choice for vacationers, business guests and traveling groups alike.

Discover a prime location between Chicago and Milwaukee along I94 connecting you to the Lake County corporate corridor as well as Southeast Wisconsin. Convenient to O’hare International and Milwaukee Mitchell International Airport as well as the Fortune 500 Pleasant Prairie Corridor.

Our convention center features 10000 square feet of flexible meeting space. Located just off the lobby, this private area is ideal for corporate meetings, events and social gatherings. Our largest meeting/event room is 9000 square feet with almost equally the same amount of pre-function space giving your group plenty of room to spread out. With the latest technology we can ensure a successful meeting and event.