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Housekeeping Manager

posted March 12, 2020

Delta Hotels South Burlington
Burlington, VT
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About This Job

You have a proven record in housekeeping. Your passion for the people on your team and the impact they have on guest care fuels your day. You have a natural way with people and a constructive approach to resolving issues. Your keen attention to detail and knack for juggling ensures a comfortable environment for guests and safety for your productive team. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know. If you’re up for the challenge, Interstate’s Housekeeping Manager position may be a great opportunity for you.

As Housekeeping Manager, you will

  • Use your talent for overseeing people and getting things done on time and under budget. Use your knowledge and experience to take preventive measures for the protection and comfort of guests, and the safety and security of associates and the asset. 
  • Empower, inspire and guide a “can-do” team. Create an environment where motivated people want to join, learn, do their best, and advance. Hire and oversee a diverse team of well-trained housekeepers by modeling the way, by empowering, sharing what you know, and coaching throughout the employment lifecycle.
  • Ensure a comfortable, safe environment. Use your practiced eye to ensure all guest and service areas are cleaned and turndown service delivered. Take action for loss prevention and optimal health and hygiene, to ensure guest comfort and associate safety.
  • Optimize scheduling for fluid, efficient operations. Apply your talent for juggling to plan and schedule assignments and manage special requests for exceptional guest experience.
  • Keep a pulse on the budget. Actively participate in the budget process and keep a pulse on expenses, including payroll, in order to meet or exceed budget goals.
  • Do your part to elevate the guest experience. Respond to guest requests and concerns, attending to guest needs with prompt courtesy.

Fundamentals

One to two years of post high school education, with two to three years of employment related experience is required. Thorough knowledge of the housekeeping field and supervisory skills are required. You must be able to communicate effectively with staff, management and guests, and a second language may be required. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires full mobility, continuous movement and the ability to lift and carry up to 25 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Delta Hotels South Burlington

1117 Williston Road
Burlington, VT 05403

(802) 658-0250

161 Room Hotel

www.marriott.com

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Our Hotel

Conveniently located off I89 and US Rte. 2 we are nestled between Burlington International Airport and Downtown Burlington. Our central location offers close proximity to major corporations as diverse as Keurig, Ben and Jerry's, Global Foundries, and University of Vermont Medical Health Center and University of Vermont, Champlain College and St. Michael's College.This four season destination offers a myriad of activities year round. From swimming and boating on Lake Champlain to skiing at four major ski resorts. Enjoy local attractions year round including Vermont Teddy Bear, Church Street Marketplace and Ben and Jerry's Factory.