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Front Office Manager

posted March 29, 2020

The Bicycle Hotel Casino
Bell Gardens, CA
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716325 l

About This Job

You’re the business manager for the Front Office and Bell Person Departments. You ensure that you have well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then Interstate may have just the opportunity you need, as Front Office Manager.

As Front Office Manager, you will

  • Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment life cycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected. Opera experience preferred.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

The Bicycle Hotel Casino

888 Bicycle Casino Drive
Bell Gardens, CA 90201

(562) 806-4646

100 Room Casino

www.thebike.com

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Our Hotel

The Bicycle Hotel & Casino features 99 extravagant guest rooms and suites providing each of our guests a luxurious private sanctuary, plus premium event space for live entertainment, personal and professional gatherings. Giving meticulous attention to every last detail and making sure that everything surpassed our definition of elegance, we designed the entirety of the hotel to ensure that every part of any stay is superbly satisfying. 

Every guest room and executive suite is extraordinarily spacious, providing the private escape you deserve to truly unwind in maximum comfort. With oversized Deluxe Queen Queen and Deluxe King guest rooms, plus a full range of larger suites, every comfort and convenience has been provided to ensure that stays will truly be remarkable.

Facilities

With exhilarating live entertainment, world-class gaming, a sophisticated cocktail lounge, top-notch brewery, state-of-the-art fitness center, airy sundeck with outdoor bar, as well as a range of unique dining experiences, the heights of exhilaration and relaxation surround guests at The Bicycle Hotel & Casino.

Wellness & Relaxation
  • Elevated temperature-controlled outdoor pool 
  • Open sundeck and private cabanas 
  • Luxuriant wellness Hotel Spa
  • State-of-the-art fitness center 
Meeting Facilities

The Bicycle Hotel & Casino offers meeting and event spaces for any occasion. Our fully functional private event rooms provide over 7,754 square feet of multipurpose space for live entertainment, conferences, banquets and other gatherings. Perfect for both professional and personal occasions, these chic, stylish meeting spaces feature everything guests and their attendees need to enjoy a wonderfully successful event.