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Director of Food and Beverage

posted May 29, 2020

Soboba Casino Resort
San Jacinto, CA
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About This Job

Description

The Director of Food and Beverage is responsible for overseeing the operation and staff of all food and beverage departments on property and to maintain the highest level of standards and efficiency.

Duties/Responsibilities

  • Manage day-to-day department operations within budgeted guidelines and to the highest standards.

  • Analyze information concerning F&B operations such as daily beverage sales, patron attendance, cost-of-sales, and labor costs to prepare and maintain budgeted targets for operation.

  • Analyze operational statistics and financial results to budgeted goals; make recommendations to improve profitability to the General Manager.

  • Oversee proper scheduling of personnel including master schedule.

  • Establish and maintain effective vendor relationships.

  • Assist in product selection, price negotiations and menu development.

  • Monitor sales results and make recommendations for product changes/ enhancements.

  • Establish inventory par and coordinate product orders.

  • Identify customers’ needs and respond proactively to meet and exceed service expectations.

  • Lead F&B team by attracting, recruiting, training, directing, and appraising talented personnel.

  • Comply with all health and safety regulations, ensure staff is trained with safety guidelines, and ensure compliance with policies, procedures, and STGC regulations.

  • Develop menus and pricing and evaluates regularly to ensure guests’ needs are met.

  • Ensure excellent quality products and services are delivered.

  • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.

  • Perform special projects and other responsibilities, tasks, or duties as requested.

Supervisory Responsibilities

  • Manage hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.

  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.

  • Speak with others using clear and professional language.

  • Develop and maintain positive working relationships with others; support team to reach common goals. 

Performance Requirements

  • To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.

  • Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.

  • Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.

  • Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.

  • Demonstrate a desire to succeed and willingness to help others succeed.

  • Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.

  • Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.

  • Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.

  • Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino’s operations in all its business endeavors.

Requirements

Education/Qualifications

  • Must be 21 years of age, or older.

  • High School diploma or equivalent, required.

  • Culinary school diploma or degree in food service management or related field, preferred.

  • Minimum 8-10 years experience in a Food & Beverage Senior Management role, required.

  • Must have experience overseeing multiple locations; preferably within a gaming establishment.

  • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills, required.

  • Experience in opening new locations/venues, a plus.

  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

  • Up to date with food and beverages trends and best practices.

  • Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, Licenses and Registration

  • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.

  • Required to submit to and obtain negative results on all drug and/or alcohol testing.

  • Ability to obtain and maintain County of Riverside Food Handlers Card.

  • Ability to obtain and maintain TIPs (Training for Intervention Procedures) Certification.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About This Employer

Soboba Casino Resort

22777 Soboba Road
San Jacinto, CA 92583

(866) 476-2622

22777 Soboba RdUs

Soboba Casino Resort offers spectacular views of the San Jacinto Mountains and is located just outside the cities of San Jacinto and Hemet, CA. Situated on over 200 acres, the resort features a first-class casino, a hotel and PGA-rated golf course.

An expansive property with six floors and luxury amenities, Soboba Casino Resort is not only the place for visitors to the area, but it appeals to the locals who often visit one or two times per week. With more than 2,000 slots and numerous table games, Soboba Casino Resort has more than 1200 Jackpot Winners each month. Use the Soboba Rewards Card each visit to earn points for different membership levels and special discounts.

After a busy day exploring the San Jacinto mountains or the beautiful area around the casino, you can relax in the Cabaret Lounge with live music from local bands or try out your own musical ability on karaoke night. Sample delicious entrees at Canyons or unwind with a drink special. Just one of the options for dining at Soboba Casino Resort, Canyons provides dinner for weekdays and Saturday along with a Sunday brunch.

When you’re ready for a break from the gaming tables or slot machines, you can enjoy a game of golf at the spectacular Soboba Springs Golf Course with waterfalls and streams to enhance the experience. Relax in one of the hotel suites which offer breathtaking views of the San Jacinto Valley. Each suite offers a taste of luxury with a wet bar, dining room and sunken soaking tub as just a few of the unique amenities to create an oasis during your stay. After a long night of play in the casino, you can spend the day by the hotel pool, which includes the poolside bar and grill for added convenience.

Soboba Casino Resort brings the past and present together in the 474,000 square-foot property that offers luxury, fun and world-class amenities for every guest. As the leader of tourism for the Valley, Soboba Casino Resort tells the story of the tribe’s past while drawing in local visitors and guests from around the state.