Posted May 15, 2020WoodSpring Suites Atlanta Alpharetta
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Looking for an extended stay hotel northeast of Atlanta, Georgia in Alpharetta, GA? Consider WoodSpring Suites Atlanta Alpharetta. Business travelers, medical professionals, military members, those working in and around Alpharetta and Cumming and those moving to and within the area will all appreciate this combination of the comforts of home and the ease of an extended stay hotel. Weekly rates, monthly rates, extended stay rates, and nightly rates. Free wi-fi for every guest. Three room types, all with in-room kitchens and double/full-sized beds. Guest laundry room and vending available 24/7. Professional staff available at all times to ensure comfort for every guest.
A new kind of extended stay hotel, WoodSpring Suites Atlanta Alpharetta prioritizes guest comfort and satisfaction while maintaining low, weekly rates. Some of the comforts of home guests can enjoy while away from home include choice of three suite layouts - allowing for 1 to 4 guests. In-room kitchens, in every suite, are complete with microwave, cook top, full-sized fridge and freezer, prep sink, and counter and cupboard space. Free wireless internet / free wi-fi is available for every guest. Laundry and vending machines available around the clock. Professional staff ensures every guest has a clean, comfortable room and positive stay and experience.