Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A new, different, better kind of extended stay hotel, WoodSpring Suites Gulfport offers business and personal travelers as well as those moving to and within the Gulfport/Biloxi area with incredible clean, wonderfully comfortable rooms. Affordable nightly rates are made even better with weekly rates and monthly rates that lower in price, per night, for each consecutive night a guest stays. Air force and military members, students, travelers and those with early or late flights are welcome. Double-beds in all rooms, sofas and sleeper-sofas in select suites. Additional value can be found in free wi-fi / free wireless internet and free parking as well as in-room kitchens (in every room), 24/7 guest laundry facilities and vending machines, pet-friendly hotel rooms, and an always-available, always-welcoming staff.
While an extended stay hotel guest at WoodSpring Suites Gulfport will be close to all the area offers including:
Gulfport, Mississippi (3 miles), Biloxi, MS (19 miles), Deer Island (21 miles), D'Iberville (17 miles), Long Beach (7 miles), Cuevas (12 miles), De Lisle (14 miles), Lyman (8 miles)
Gulfport-Biloxi International Airport / GPT Airport (2.5 miles), Coast Transit Authority - Gulfport Route 37 (on bus route, own stop), Keesler Air Force Base / Keesler AFB (12 miles)
Mississippi Gulf Coast Community College (14 - 31 miles), Mississippi Coast Coliseum and Convention Center and Jefferson Davis Presidential Library (10 miles), Gulf Coast Casinos (8 - 18 miles)
Gulfport Premium Outlets (2 miles), Gulf Islands Waterpark (4 miles), Gulfport Dragway (6 miles), Institute for Marine Mammal Studies (8 miles), Lynn Meadows Discovery Center (6 miles)
Port of Gulfport and Gulfport Harbor (3 miles), Memorial Hospital at Gulfport (3 miles), CRTC, Mississippi Air National Guard, Army National Guard, and Air National Guard Training (3 miles)
Guests at WoodSpring Suites Gulfport can look foward to the perfect mix of comfort and convinience while a guest. In-room kitchens, available in every room and all three room layouts, are complete with microwave oven, multi-burner stovetop, full-sized refrigerator and freezer, and prep sink as well as ample cupboard and counter space. Double-beds in every room that will allow for one-to-four-guests per room. Free wireless internet / free wi-fi for all guests. Sleeper sofas in select rooms. Pet-friendly hotel rooms are available for a cost. Free parking and access to vending machines and guest laundry facilities allow guests to be more comfortable around the clock.