Posted June 16, 2020WoodSpring Suites Little Rock
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At This LocationThe Value Place Little Rock, located in beautiful west Little Rock, is convenient to I-30, I-430 I- 530, I-630 and U.S. Hwy 5. The property is 10 miles from the River Market, a bustling shopping, dining and entertainment area, and only 12 miles from the new Clinton Presidential Library. The location provides convenient access to the Chenal Valley and Hillcrest areas, where shopping, dining and many national restaurant franchises are located. Now featuring "WiFi". Hot Springs resorts and Oaklawn Jockey Club are only an hour away from this Value Place property. The Baptist, UAMS, and Arkansas Childrens and Veterans hospitals are within a 15 minute drive of Value Place Little Rock. Little Rock boasts three excellent municipal golf courses, as well as boating and fishing on the Arkansas River and nearby Lake Maumelle.
Value Place extended stay hotels provide a truly affordable, incredibly clean, always simple extended stay hotel experience. Now part of the WoodSpring Hotels extended stay family, we’re even more committed to providing our guests with the friendly service, essential amenities and reasonable rates they’ve come to expect.