posted May 19, 2020WoodSpring Suites Tallahassee Northwest
Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner.
Greets guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys/cards, transmits and receives messages, keeps records of occupied rooms and guest accounts, makes and confirms reservations, presents statement to and collects payments from departing guests.
Ensures that all service provided is consistently prompt and courteous and designed to meet high standards of quality to ensure guest satisfaction and repeat business.
Cleans the lobby and public restroom; washes and folds laundry; and assists other staff in preparing check outs to be guest ready.
Responds to any/all emergency situations (police, fire, emergency responder, weather, building – electrical outage, water line breaks, etc.) in a timely manner.
Organizes, confirms, processes, and conducts all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greets, registers, and assigns rooms to guests.
Essential Functions are not all inclusive; other duties may be assigned.
Adaptability and flexibility – Displays the capability to adapt to new, different, and changing requirements.
Communication – Convey information clearly, correctly, and succinctly.
Dependability and reliability– Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations.
Integrity – Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility.
Interpersonal Skills – Displays the skills to work effectively with others.
Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WoodSpring Suites Tallahassee Northwest is an extended stay hotel located at the intersection of W. Tennessee Street and Capital Circle SW (Highway 263 and Highway 90) - just minutes from downtown Tallahassee. WoodSpring Suites Tallahassee Northwest offers a unique weekly hotel for business, pleasure and military travelers.
Our refreshingly extended stay hotel, offers guests in the Tallahassee area flexibility to get the most out of their stay. WoodSpring Suites Tallahassee Northwest offers guests three different room types – able to accommodate up to four adults, comfortably. Each suite comes fully-furnished and includes a full-sized fridge and freezer, two-burner stove top and microwave. Guests will also appreciate the extra space for them to eat, work, relax and more.
Say hello to WoodSpring Hotels, an extended stay hotel company with two great brands: WoodSpring Suites and Value Place. Explore our more than 210 extended stay hotels across the nation where you’ll find a warm, welcoming environment, friendly staff, super clean, comfortable accommodations and well-designed kitchens in every room.