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Director of Revenue Management

Posted May 25, 2020

The Axiom Hotel
San Francisco, CA
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About This Job

JOB SUMMARY:

Maximize overall revenue for the hotel through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. The DORM is responsible for determining the optimal mix of business and managing the distribution strategies on all channels to drive positive RevPAR change for the property and reach the desired targets established for the property.


REPORTS TO:

The Senior Vice President of Profit Optimization with a dotted line to the Area General Manager


RESPONSIBILITIES/DUTIES:

  • Drive Market Share and Revenue Performance through proper pricing and mix management
  • Develop overall pricing strategy to include all market segments and distribution channels
  • Provide guidance on corporate transient negotiated pricing as well as group pricing. Ensure Group Selective Sell Guidelines (MAR) are updated on a regular basis. Ensure effective pricing strategies are in place that reflects asset strength relative to the competition in the market
  • Effectively manage inventory and pricing strategy in all distribution channels. Focus on lowering distribution costs and driving room nights
  • Lead, train and improve the on-property reservations employees, as well as, the call center to ensure best in class care for our prospective guests
  • Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance
  • Conduct regular price elasticity tests in various market conditions; Measure and share results
  • Compile weekly performance reports to analyze key drivers to market share performance and understand overall effectiveness of strategies
  • Responsible for effective Implementation and compliance with all ownership and Sightline Hospitality Revenue Management Standards
  • Complete understanding and effective execution of RM tools
  • Compliance to Standards for Rate Plans, Rate Categories, and Market Segment set up, et cetera
  • Ensure Best Rate Guarantee Compliance
  • Clearly communicate strategic vision and objectives on how to drive revenues and improve overall hotel positioning and performance
  • Provide regular updates on performance to include market share, market segment, channel metrics et cetera
  • Lead weekly Revenue Management Meeting with Revenue Team
  • Communicate effectively with the hotel’s leadership team the revenue management strategies and the expectations of our initiatives
  • Produce accurate forecasts on a weekly and monthly basis (frequency determined by ownership and Sightline Hospitality’s Finance Department)
  • Instill a revolving 12-month calendar forecast to ensure effective pricing and identification of extreme high and low demand dates in the future to apply specific strategies in advance.
  • Assist with the development of a Strategic Sales Plan with the Sales Team
  • Lead all pricing decisions for transient, group, and wholesale segments
  • Strategize with Sales Team to establish strategies to increase revenue of both rooms and catering
  • Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process
  • Maintain historical statistical data from all distribution channels in all market segments
  • Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price


QUALIFICATIONS:

  • Strong Analytical Skills
  • 2 + years progressive hotel Revenue Management experience
  • Bachelor's degree preferred
  • In-depth understanding of tools- spreadsheets, statistical methods for analyzing data
  • Ability to identify relevant data points and to draw inferences with reference to impact performance
  • Excellent communication skills and interpersonal skills
  • Knowledge of competitive market strongly preferred
  • Ability to utilize Oracle’s Opera, Sabre’s SynXis, Cendyn’s Rainmaker and Amadeus’ Delphi
  • Proficient in Microsoft Office, with a strength in Excel
  • Strong command of the written and verbal communication


BENEFITS:

  • Competitive Bonus Plan and Personal Time Off
  • Health, vision, dental, and life insurance options
  • 401(k) Retirement savings program with employer match
  • Pre-Tax FSA program
  • Pre-Tax Commuter Benefits program
  • Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio


This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.


Sightline Hospitality is an equal opportunity employer committed to hiring a diverse workforce and fostering an inclusive culture. Sightline Hospitality does not discriminate on any basis protected under federal, state or local laws.

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About this Employer

The Axiom Hotel

28 Cyril Magnin Street
San Francisco, CA 94102

(415) 392-9466

152 Room Hotel

www.axiomhotel.com


The Axiom Hotel is where history meets the digital revolution. Located at the foot of the Powell Cable Car Turnaround in San Francisco's Union Square and adjacent to SoMa, the epicenter of the city's growing tech community. Here you will discover the pulse of the digital age in San Francisco.

Our boutique hotel accommodations welcome those who desire a digital lifestyle delivered through seamless technology and elevated guest service. We are located in a century-old San Francisco building infusing classic architecture with electric modern design.  You arrive and depart with the knowledge that you have truly experienced the “Center of Next.”

Our spacious accommodations are comfortable, functional, and modern – designed for the upward movers and forward thinkers. Rooms feature contemporary furnishings inspired by global modern design houses, minimalist lighting that creates a soft ambiance, and state-of-the-art amenities such as mobile device mirroring smart TVs, bedside charging options, in-room illy Espresso & Coffee and lightning fast fiber optic Internet access.