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Room Attendant / Housekeeping - Embassy Suites Auburn Hills

Posted September 18, 2020

Embassy Suites by Hilton Auburn Hills
Auburn Hills, MI
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About This Job

  • Ensure that rooms and public areas are cleaned and sanitized to standards
  • Ensures that rooms have clean linen, bedding and towels
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Reports any non-working equipment or possible repairs to the GM/Maintenance
  • Search room for items guest has left behind and turn them in to the front desk
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of 1 year in Housekeeping role
  • Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
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About this Employer

Embassy Suites by Hilton Auburn Hills

2300 Featherstone Road
Auburn Hills, MI 48326-2844

(248) 334-2222

224 Room All Suite

embassysuites3.hilton.com

Our Hotel

Our relaxed, all-suites hotel is conveniently located near I-75, across from the Chrysler Fiat Headquarters and just a few miles from Great Lakes Crossing Outlet Mall and Somerset Collection Shopping Mall. We operate a free shuttle to attractions within a 5-mile radius.

Each spacious, two-room suite at our Auburn Hills hotel offers a private bedroom with a king-sized bed or two double beds, separate living room with a sofa bed, two HDTVs, and a coffee maker, refrigerator and microwave. Enjoy free made-to-order breakfast every morning of your stay, and an Evening Reception with drinks and light snacks. Children go free, making us an ideal choice for families.

Relax with a swim in our newly designed atrium pool with hot tub, or work out in the fitness center. Delicious all-day dining is available at our Great American Bar & Grill restaurant, or you can have a meal delivered to your suite with Room Service. Shop for toiletries, snacks and beverages at our 24-hour convenience store.

At Embassy Suites by Hilton Auburn Hills, we’re small meeting specialists. Host a corporate gathering for up to 60 in one of our three boardrooms, or hold a social event for up to 100. Our 24-hour business center makes it easy to catch up on work, any time.