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Hotel Front Office Manager

Posted June 17, 2020

Residence Inn Louisville Airport
Louisville, KY
Come join our team!

About This Job

Seeking a dynamic Front Office Manager to provide guidance and leadership to the front office team. Must be customer service driven, professional, team oriented, possess good work ethics, and able to make sound decisions, ensuring constant compliance of hotel policies and exceptional customer service.

Commonwealth Hotels associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

BASIC PURPOSE Direct and supervise the daily operations of the hotel front office within company and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels.

ORGANIZATIONAL SCOPE Position supervises daily operations in maintaining the Front Desk operating efficiently and effectively. May supervise other areas as Manager on Duty of Hotel in the absence of other supervisory personnel.


  • 2 + Years of front office management experience in the hotel industry required

  • High School Diploma/GED required

  • Marriott experience preferred

  • The ability to work nights, weekends and holidays

  • A track record of executing reports and plans in a timely manner

  • Experience and success in managing and developing a team is essential

  • A true desire to satisfy the needs of others in a fast-paced environment

  • Candidates must be extremely detail oriented and organized

  • Benefits Offered:

    • Incentive Program

    • Health, Dental & Vision

    • Travel Discounts

    • Vacation & Personal Days

    • And Much More....



About this Employer

Residence Inn Louisville Airport

700 Phillips Lane
Louisville, KY 40209-1328

(502) 363-8800

120 Room Extended Stay

Our Hotel

The Residence Inn Louisville Airport offers ideal accommodations for business or extended stays in Louisville. While with us, enjoy great amenities and spacious suites 50% larger than traditional hotel rooms. Our Louisville airport hotel offers studio, one and two-bedroom suites with separate living, eating and sleeping areas, fully equipped kitchens with all of the pots, pans and place settings you need as well as luxurious bedding. Enjoy complimentary hot breakfast buffet daily, weekday social hour with food and beverages (Mon-Wed), as well as complimentary airport shuttle to/from the hotel. Stay fit with our 24-hour fitness center and in our outdoor pool and spa.