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Crew Member - Cashier/Food Runner

Posted November 11, 2020

Joella's Hot Chicken - Lexington
Lexington, KY
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About This Job

Joella's Hot Chicken is growing and always looking for great people to join our team! We are on a mission to bring people the best Southern hospitality and cuisine and we take pride in serving our award-winning, made-in-house menu items.

POSITION: Crew Member - Front of House/Cashier

RESPONSIBILITIES INCLUDE:

  • Greet customers and ensure a positive experience
  • Listening to the guests needs / requests at time of food delivery Answer phone in orders, DoorDash & takeout orders and ensure order accuracy
  • Ensure that food being served meets Joella's food quality standards Stocking supplies and paper goods as needed Performs other job functions as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of 1 year in restaurant/kitchen service role
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES:

  • Self-starting personality Ability to communicate effectively verbally
  • Team player Ability to exceed expectations of guests
  • Excellent time management skills Knowledge of restaurant/kitchen operations
  • Must be willing and able to perform other duties as assigned

JOB COMPETENCIES:

Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Joella's is an Equal Opportunity Employer

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About this Employer

Joella's Hot Chicken - Lexington

101 Cochran Road
Lexington, KY 40502

(859) 269-9593

Restaurant

joellas.com

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The bird that bites back

Joella’s is a casual dining restaurant that brings the heat. Known for its signature “Hot Chicken”, southern charm and eclectic design elements, Joella’s creates a vibe that is social and upbeat. Set in a family friendly environment, our philosophy is simple - intensely flavored, high quality, excellent service.There is a reason that at Joella’s, the bird bites back. The kitchen creates a variety of scratch made spices levels daily using high quality ingredients that keep folks coming back. Ranging from Southern to Ella’s Fave, even Fire-in da-Hole for the more daring, Joella’s Hot Chicken is a burst of flavor with every bite. A hot chicken service would not be complete without Banana Puddin’, so we serve up the best around.