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General Manager

Posted July 25, 2020

Hilton Washington Dulles Airport
Herndon, VA

About This Job

The Hilton Washington Dulles Airport Hotel has an exciting career opportunity for a seasoned General Manager.  The Hilton Dulles is a full service airport hotel, located in the Dulles corridor with 449 guest rooms and 40,000 sq feet of meeting space.  

The GM is responsible for the overall management and operation of the hotel including profitability, guest service, quality, and overall cleanliness and maintenance of the property.


  • Leads the Executive and Management team effectively.
  • Plans, develops and implements hotel policies and goals.
  • Coordinates activities of departments such as rooms, food, beverage, engineering, sales, and administrative to create operational efficiency and economy.
  • Directs and coordinates promotion of products and services to develop new markets, increase share of market, and obtain a competitive position in the industry.
  • Analyzes department budget requests to identify areas in which reductions can be made and allocates operating budget.
  • Confers with personnel and reviews activity, operating and sales reports to determine changes in programs or operations required.
  • Directs preparation of directives to departments outlining policy, program, or operations changes to be implemented.
  • Promotes the hotel in industry, manufacturing or trade associations.
  • Ability to understand Guests’ service needs.
  • Ability to be well organized, maintain concentration and complete all work assigned.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations. 
  • Ability to perform job functions with minimal supervision. 
  • Ability to take and give direction. 
  • Ability to work cohesively with co-workers and other departments as part of a team. Ability to build morale and spirit. 
  • Ability to interact with people beyond giving and receiving instructions, particularly in resolving complaints and problems. 
  • Ability to adhere to work schedule and arrive on time in a neat and alert condition and adhere to company dress standards. 
  • Ability to negotiate, prospect, plan, prioritize, and organize.
  • Ability to read and understand financial statements, forecast business, prepare annual budget and marketing plan.


  • 7 years as a General Manager in a Full Service Hotel with larger group house experience
  • Hilton Brand Experience or major brand experience preferred. 

The Hilton Washington Dulles is an equal employment/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 703-834-1981 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About this Employer

Hilton Washington Dulles Airport

13869 Park Center Road
Herndon, VA 20171

(703) 478-2900

449 Room Hotel

At A Glance

Located just three miles from Dulles International Airport (IAD) and 30 miles from Washington DC, this hotel is ideal for both business travelers, with its proximity to local corporations and government offices, and leisure guests seeking to explore the area or take the metro to the popular attractions of DC. Features include spacious guest rooms, on-property dining options, and large fitness center & pool.

  • 3 miles from Dulles International Airport (IAD)
  • 30 minutes from Washington DC
  • 24-hour business center, executive floors & Executive Lounge
  • Fitness center, indoor & outdoor pools
  • Over 40,000 sq. ft. of meeting & event space
  • On-site dining & lounge