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Director of Sales

Posted June 26, 2020

Homewood Suites by Hilton Edina Minneapolis
Edina, MN

About This Job

Concord Hospitality is seeking an experienced Director of Sales to lead the team at the Homewood Suites, Edina! We're 10 miles from downtown Minneapolis and Minneapolis-Saint Paul International Airport. Nearby shopping is available at Southdale Center shopping mall, just a five minute walk away, or just a short drive to the shopping mecca of the Mall of America.

This is an advanced level position designed to provide direction and leadership to the sales and catering departments, and provides oversight of sales, marketing, catering, and sales-related revenue generation. This positions serves as liaison

between the sales team, revenue management, and other departments of the hotel.


  • Provide the highest levels of customer service to internal partners and external clients at all times, and set the example and

    tone of interactions for immediate team and hotel staff.

  • Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and

    concise communiqué that is representative of Concord Hospitality via all avenues of communication.

  • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy

    with a keen focus on detail. Set the example for the sales and catering team.

  • Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.
  • Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your Regional VPS, and your General Manager.
  • Become familiar with hotel’s annual budget and sales expenses, and be knowledgeable of the hotel’s occupancy, average rate, and REVPAR goals and performance metrics. Aid in forecasting for sales and catering.
  • Become the expert on your local and like-branded competitors, and ensure hotel is receiving its fair share.
  • Work closely with Revenue Manager and liaise with other departments to ensure optimal revenue achievement.
  • Prepare for, participate in, facilitate and report out on all necessary internal meetings, conference calls, reporting, planning,

    recruiting, hiring, training, SOP’s, and other necessary aspects required of this position.

  • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and

    understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources

    in order to accomplish individual and team goals and efficiently complete job duties.

  • Manage and evaluate various aspects of marketing and their ROI – including but not limited to -- on-line and print collateral,

    on-line and print advertising campaigns, promotions and hotel packaging, promotional materials, incentives and rewards

    programs, prepare marketing plans and action plans, local public relations (if applicable), etc.

  • Network with key local business and association contacts, community leaders, and hotel partners in order to develop positive rapport with local community and garner new, referral, and repeat business as a result.
  • Work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the company, and achieve the team’s overall goals.
  • Own career development for self and that of direct reports: Be a dedicated advocate for the training and job opportunities

    that will continue to hone and develop talents, skills, creativity, and personal and professional growth.

  • Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures.


  • Prior Director of Sales Experience
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Ability to harness financial and competitive set data to inform decisions
  • Previous history of having motivated and guided a sales team to success
  • Hilton brand experience preferred
  • Previous hotel experience a must
  • Delphi experience preferred


  • Competitive wages
  • Extensive benefit package (including dental/vision plans, life insurance, short term and long term disability options)
  • Lucrative annual bonus plans with a quarterly payout
  • 401K options
  • Tuition assistance
  • Training & development
  • Career advancement opportunities

Salary range (based on experience): $56,234 - $67,481

Why Concord?

Concord Hospitality Enterprises is known in the hospitality industry for its expertise and excellence as a hotel owner, operator and developer, but it is our company’s emphasis on instilling a rich and vibrant culture that separates it from its competitors. Our culture is a large part of what drives our recognized consistency and commitment in providing our guests service excellence at the highest level.

This commitment to guest experience and operational excellence has allowed us to grow our portfolio to over 100 properties with more than 4500 dedicated team members, and to develop a rich pipeline of over 30 properties.

Quality Community Integrity Profitability Fun

We are Concord!


About this Employer

Homewood Suites by Hilton Edina Minneapolis

6600 York Avenue South
Edina, MN 55435

(952) 926-0224

146 Room Extended Stay

Your Home Base in Edina, MN Near It All

Surrounded by things to do and just 10 miles from downtown Minneapolis, Homewood Suites by Hilton Edina Minneapolis welcomes you. Our ideal location puts you next door to Southdale Center, a indoor regional shopping mall also offering a wide variety of dining options and entertainment. Enjoy proximity to the Mall of America and Minneapolis-St. Paul International Airport, each less than 10 miles away

Once you have had your fill of fun, relax in one of our comfortable, modern suites. Each includes separate sleeping and living areas, a 49-inch HDTV, free WiFi and dining area. Preparing meals is easy in the fully equipped kitchen with full-sized refrigerator, cookware and microwave.

Every morning, find free hot full breakfast waiting for you in the Lodge, including fresh coffee and juice, eggs, pastries, fruit, cereal and more. If you need a snack or sundry item, visit our 24-hour Suite Shop®. Stay fit with our modern fitness center and indoor heated pool, or relax by the fire pit on our outdoor patio and make dinner on the grill. Our business center and meeting space for 45 people will help you stay productive while traveling.