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EVS Attendant

Posted August 11, 2020

Maryland Live! Casino
Hanover, MD

About This Job


The EVS Attendant is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets.  The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino and Hotel.


Core Service Standards

  • CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
  • SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
  • FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
  • FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
  • FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

  • Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators.
  • Responsible for vacuuming all floors.
  • Cleaning, disinfecting, and restocking all restrooms.
  • Mopping floors around the bars, in restrooms and at entrances.
  • Responsible for removing all trash and debris from machines, floors, and trash cans. Trash and debris to be deposited in the outside dumpsters.
  • Ensure guests to Maryland Live enjoy a positive gaming experience due to cleanliness of the property.
  • Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
  • Other duties as assigned.   


Job Requirements

  • Ability to read, follows instructions, and understands visual aids.
  • Ability to use a vacuum and carpet cleaner, buffer, ladder, and shop vac.
  • Knowledge of safety guidelines.
  • Answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment. 

Educational Requirements

  • High school diploma or GED equivalent is preferred.
  • Zero (0) to one (1) year of experience in cleaning public buildings and/or facilities.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Able to communicate using a two-way radio with ear piece.
  • Able to clean smoking areas.
  • Able to push/lift up to 20 pounds.
  • Able to stand and/or walk up to 7 ½ hours per shift.
  • Able to stoop, crouch, and kneel.
  • Able to reach with arms.
  • Able to ascend/descend stairs for at least 7 ½ hours per shift.
  • Able to work in a loud work environment.
  • Require manual dexterity to operate all necessary equipment

Working Conditions

  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Maryland.


About this Employer

Maryland Live! Casino

7002 Arundel Mills Circle
Hanover, MD 21076

(443) 842-7000

310 Room Hotel

Live! Hotels is a national luxury hotel owner and operator.  The flagship Live! Hotel is located at Live! Casino in Anne Arundel, Maryland, and is part of one of the largest and most successful gaming, retail and entertainment destinations in the country.  This AAA Four-Diamond property consists of 258 luxury rooms, 50 suites, 2 Penthouses, a full-service Spa, state of the art Fitness Center and a 4,000 person capacity live performance/ events venue.  The hotel is integrated with multiple award-winning food and beverage options and the 280,000 square foot gaming floor. 

The second Live! Hotel will open in late 2020 at the new Live! Casino in the Stadium District in Philadelphia.  

Live! Hotels are developed by an affiliate of The Cordish Companies (“Cordish”), which is widely recognized as the preeminent national developer of large-scale mixed-use projects and entertainment districts. With more than a century of operations, Cordish has also become a leading developer and operator of gaming and hospitality projects, and a market leader in pioneering a new standard in sports-anchored mixed-use developments.

In 2018, Cordish further extended its hospitality operations through a partnership with the world-renown Loews Hotel to create a new Live! by Loews chain of upscale hotels.  The first hotel in this joint venture recently opened in Cordish’s Texas Live! project in Arlington, Texas.  The second Live! by Loews will be open in 2020 in St. Louis, Missouri, at Ballpark Village.