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Hotel Front Office Manager

Posted June 28, 2020

Springhill Suites Indianapolis Airport
Plainfield, IN

About This Job

Seeking a dynamic Front Office Manager to provide guidance and leadership to the front office team. Must be customer service driven, professional, team oriented, possess good work ethics, and able to make sound decisions, ensuring constant compliance of hotel policies and exceptional customer service.

Commonwealth Hotels associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

BASIC PURPOSE Direct and supervise the daily operations of the hotel front office within company and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels.

ORGANIZATIONAL SCOPE Position supervises daily operations in maintaining the Front Desk operating efficiently and effectively. May supervise other areas as Manager on Duty of Hotel in the absence of other supervisory personnel.


  • 2 + Years of front office management experience in the hotel industry required

  • High School Diploma/GED required

  • Marriott experience preferred

  • The ability to work nights, weekends and holidays

  • A track record of executing reports and plans in a timely manner

  • Experience and success in managing and developing a team is essential

  • A true desire to satisfy the needs of others in a fast-paced environment

  • Candidates must be extremely detail oriented and organized

  • Benefits Offered:

    • Incentive Program

    • Health, Dental & Vision

    • Travel Discounts

    • Vacation & Personal Days

    • And Much More....



About this Employer

Springhill Suites Indianapolis Airport

6014 Gateway Drive
Plainfield, IN 46168

(317) 279-2394

103 Room Hotel

Our Hotel

Travel in style at SpringHill Suites by MarriottĀ®, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.