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Valet

Posted July 3, 2020

Pearl South Padre Island Resort
South Padre Island, TX
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About This Job

Job Summary

The objective of the Valet Attendant is to ensure the safety of all guest vehicles at all times to provide/perform superior guest service (internal and external) and to ensure the efficient delivery of guest vehicles. Attendants will also ensure and be accountable for all Dispatch/computer related key entry proper handling of guest keys and to accurately detail all information relating to the number of guest vehicles in valet. Lastly to help ensure the smooth and efficient flow of guests entering and exiting valet.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record)
  • Minimum of one year driving experience
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be able to drive a manual or automatic transmission vehicle
  • Ability and willingness to work outdoors in inclement weather including wind rain heat cold

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Maintain the safety of every guest vehicle driven.
  • Assist in the efficient delivery of guest vehicles.
  • Assist in securing all guest keys.
  • Help to direct and control traffic flow.
  • Provide superior customer service.
  • Assist in arranging for guest transportation using taxis or other forms of transportation.
  • Assist guests needing wheelchair transportation.
  • Provide accurate and timely documentation and reports of department activities and status including claim checks vehicle damage statements/billing and conditions that need repair
  • Assist in maintaining cleanliness of all work sites.
  • Assist in all dispatch duties in a timely and efficient manner.
  • Help to answer guest's questions regarding our casino spa and hotel.
  • Assist hotel guests with their valet retrieval process.
  • Correctly and efficiently enter guest vehicle information and location in the computerized valet parking system.
  • Place the arrival tickets on the correct numbered hook.
  • Monitor and document guest traffic flow in the valet lot.
  • Assist in the speedy service of guests exiting valet.
  • Maintain current listing of local and area attractions special events and activities.
  • Maintain list of local transportation guides churches sports arenas etc.
  • Provide information maps and directions as required.
  • Obeys all traffic laws on/off property.
  • Assist with maintaining neat and clean curbside and keep free of debris and clutter.
  • Assist with operation needs such as unloading and loading of luggage.
  • Performs various front office tasks as needed.
  • Assists with securing public spaces guest corridors and parking garage (as applicable).
  • Other duties as required.
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About this Employer

Pearl South Padre Island Resort

310 Padre Boulevard
South Padre Island, TX 78597

(956) 761-6551

200 Room Resort

www.pearlsouthpadre.com

Our Resort

Nestled on the island's southern tip, the Pearl South Padre Island Resort is a premier oceanfront resort for families and couples who want to experience tranquil views and soft sand beaches in South Texas. Warm rays of sunshine and tropical breezes await your arrival. From the moment visitors drive down the palm tree lined brick road and discover our lush landscaping and pristine beaches, they'll know why the Pearl South Padre is South Texas' "Best on the Beach" resort destination.

After spending a fun-filled day at the beach enjoying the clear blue waters of the Texas coastline, guests can retreat to the Pearl South Padre and enjoy everything this full-service resort has to offer. They can make a splash at the largest hotel swimming pool in South Texas. Grab a tropical drink at our swim-up bar or relax on our oceanfront sundeck. Enjoy a little "me time", and let our massage therapists ease away their tensions at our resort spa. Dine alfresco from an ever-changing menu of fresh seafood brought in daily from the Gulf. Then retreat to a ocean-view room and enjoy the gentle sounds of waves coming ashore just outside the window.

  • Located on the pristine blue waters of South Padre Island beach
  • 251 guest rooms, suites and condominiums with private balconies
  • Spectacular views of the Gulf of Mexico
  • 6,000-square-foot outdoor pool and swim-up bar
  • Full-service Sapphire Spa
  • Summer Kids Camp
  • Indoor and outdoor dining at Beachside Bar & Grille
  • 8,500 square feet of event space ideal for meetings and weddings