Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
From business trips to personal getaways, Courtyard Reno Downtown/Riverfront makes an ideal choice for all types of visits. Situated along Truckee River, our hotel puts travelers within walking distance of renowned casinos and clubs, Greater Nevada Field and the National Automobile Museum - The Harrah Collection. Since we're only 3 miles away from Reno-Tahoe International Airport, guests can also expect an effortless arrival and departure. When it's time for relaxation, we invite our guests to retreat to our spacious rooms offering sleek décor and functional furnishings. We offer an extra boost to any morning routine with Starbucks® coffee and hearty fare at The Bistro. In the evening, we offer fresh entrées and local craft beers.