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Director of Facilities

Posted June 3, 2020

Heritage Hotels and Resorts
Albuquerque, NM

About This Job

Position Purpose:  

The Director of Facilities directs facilities functions, implements policies and safety procedures, engages with vendors and contractors, minimizes hazards, coordinates remodeling and refurbishing initiatives, and conducts preventative maintenance of assigned property or facility.  They are responsible for developing budgets and long-range facility plans based on projected growth and needs.  They will oversee the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management.  The Director of Facilities also oversees contractors involved in facility projects and delivery of services.  They ensure the building operations comply with all local zoning laws and regulations.

Supervisory Responsibilities:  

Facilities Manager, Facilities Supervisor, Facilities Technicians, and Groundskeepers.

Essential Duties and Functions/Responsibilities/Tasks:

  • Work under direction of the Corporate Director of Facilities and property General Manager.
  • Maintain a high level of positivity and professionalism with guests, team members, and external partners.
  • Establish goals and objectives for facilities and maintenance operations.
  • Direct and coordinate capital projects and special projects.
  • Communicate regularly with property and Facilities team regarding job assignments and required time frame for proper workflow on facilities projects.
  • Ensure all reporting parties, vendors, and contractors follow all safety, sanitation, and health regulations and policies.
  • Ensure that all property and building operations comply with all local laws, codes, and regulations regarding construction, building safety, safe work practices, and access.
  • Responsible for the hiring, training, and performance management of Facilities team members.
  • Create department and team member schedules, ensuring adequate coverage for work projects.
  • Respond to emergencies and guest complaints.
  • Directs and participates in the development and administration of the department budget.  Directs the forecast of additional funds needed for staffing, equipment, materials, and supplies.
  • Supervise inventory system for supplies and equipment and establish reorder levels; keep preventive maintenance & repair records for equipment.
  • May include maintenance of pools, spas, and hot tubs.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.


Positions may be available in Taos, Santa Fe, Albuquerque, and Las Cruces


  • Minimum of 5 years of progressive responsibility of facilities management required.
  • Hospitality experience preferred.
  • Certified Pool Operator certification may be required.
  • OSHA Forklift or Scissor Lift certification may be required.
  • Must be knowledgeable of boilers, compressors, and generators as well as various mechanical, electrical, and plumbing systems.
  • Ability to read and interpret blueprints.
  • Knowledgeable in building codes and safety regulations.
  • Strong knowledge of facilities software and MS Office required.
  • Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required; conditions could include outdoors, indoors, and confined spaces.
  • Ability to push/pull/lift/carry up to 50 pounds.
  • May be exposed to extreme or variant temperatures, high and precarious locations, moving mechanical parts, and vibrations.
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Must have current, unrestricted driver’s license and be able to maintain company group insurance.

About Heritage Hotels & Resorts:

At Heritage Hotels & Resorts Inc, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded.  More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future.


About this Employer

Heritage Hotels and Resorts

201 3rd Street NW, Suite 1140
Albuquerque, NM 87102

(505) 836-6700

Management Company

About Us

Heritage Hotels & Resorts, Inc. offers guests an authentic Southwestern experience in New Mexico’s best tourist destinations. Each of our hotels and resorts in New Mexico celebrates the rich, multi-cultural heritage of the Southwestern United States, drawing from our unique blend of Native American, Mexican, Spanish and American Western cultural and historical influences. Through our architecture, interior design, original artwork, landscaping, entertainment, and cuisine, Heritage Hotels & Resorts provides guests with an authentic, cultural experience in Santa Fe, Albuquerque, Taos and Las Cruces.

Many of our New Mexico hotels feature historically significant pieces of art, are pet friendly and offer the best family vacation destinations in the country. We’re extremely proud of our heritage and the way in which our New Mexico resorts and hotels offer lodging options for guests.