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Front Desk Agent-1 Part-Time

Posted June 11, 2020

Hotel RL Olympia
Olympia, WA
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About This Job

Previous hotel front desk experience preferred.  Opera software experience a plus.  Must be available to work varied shifts/days/weekends.

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Hotel RL Olympia

2300 Evergreen Park Drive SW
Olympia, WA 98502

(360) 943-4000

193 Room Hotel

www.redlion.com

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Our Hotel

Welcome to the state capital. Hotel RL Olympia sets you close to the heart of the city, right near all the best experiences. We have stunning views of Capitol Lake and surrounding wooded areas, set on 12 lush acres. With upgraded hotel amenities and features including convenient travel packages, we provide guests with a satisfying hotel stay guaranteed.

We offer guest rooms that invite travelers to explore all that Olympia has to offer. Guests can enjoy modern decor and stimulating fresh coffee from Victrola. Room amenities include Cascadia Soapery and plush custom towels. We're even a pet-friendly hotel. From onsite dining to spacious meeting facilities, our hotel equips any traveler with what they need for a perfect stay. Whether visiting for business or exploration, guests will find that the state capital is a hotbed of activity. From shopping to annual events, there's always something to do at Hotel RL Olympia.