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Housekeeping Supervisor

Posted June 11, 2020

Staybridge Suites/Holiday Inn Express Revere
Revere, MA
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About This Job

Job Description

We are looking for a friendly, detail oriented Housekeeping Supervisor to join our  opening team! In this role you will be responsible for organizing associate shifts, training and motivating the housekeeping team and inspecting guestrooms and public space with cleanliness and tidiness.  To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.  

General Responsibilites:

  • Tour and inspect rooms  on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
  • Work to continuously improve guest satisfaction scores
  • Conduct self - audits to improve performance and cleanliness
  • Verify number of associates to number of rooms. Monitor productivity
  • Assign specific responsibilities to associates
  • Identify vacant rooms to be cleaned first on boards
  • Check vacant ready rooms to verify actual status
  • Record performance check as guests check out throughout day
  • Check rooms for arriving VIP’s
  • Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
  • Report un-serviceable rooms to General Manager/ Executive Housekeeper
  • Assist housekeeping associates in duties as needed
  • Assist with cleaning of public spaces as needed

Qualifications

  • Supervisory experience in the Hospitality/Hotel industry
  • Previous hotel housekeeping experience, specific brand knowledge is a plus
  • Excellent interpersonal and communication skills
  • Strong supervisory and leadership skills
  • Proficient in English language/Bilingual is a plus
  • Ability to operate the hotel computer systems
  • Familiar with common computer software programs
  • Willingness to work 7 day rotational work schedule including weekends and holidays

Additional Information

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance 
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

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About this Employer

Staybridge Suites/Holiday Inn Express Revere

245 Revere Beach Parkway
Revere, MA 02151

Hotel

www.ihg.com

Managed By

Our Hotel

Brand new dual branded hotel in Revere, MA. Located 3.2 miles from Boston Logan International Airport, Suffolk Downs Racetrack, and near Boston's T Subway for easy access to Boston where guest can explore Fanueil Hall, the Freedom Trail, Boston Common, and Boston Seaport District. Uniquely integrated under the same roof with the Holiday Inn Express, our dual branded Revere Hotel Offers enhanced amenities including a free breakfast buffet, onsite lobby bar and lounge, 24 hour market and business center, fitness center, and onsite free parking. Take advantage of the free shuttle to and from Boston Logan Airport. For meetings and events near Boston utilize the 1, 200 sq. ft. of upscale and flexible event space. This all new Boston hotel features 76 suites with fully equipped kitchens featuring upscale stylish decor, free WiFi, smart TVs with premium channels, nose reducing headboards, large and well lit working and living spaces. Kitchen include a refrigerator, microwave, cook top stove, toaster, coffeemaker, and dishwasher.