Posted June 11, 2020The Scottsdale Plaza Resort
Join our Housekeeping Office Team!
Position Summary: To perform daily housekeeping office functions. Work closely with others to obtain daily goals and complete work assignments. Those primary departments include Front Desk, Bell Desk, Reservations, Banquets, Laundry and Spa. Maintain excellent communication with departments and provide correct and timely delivery of information related to guest activity and hotel operations.
Assume primary responsibility for all housekeeping office functions to include:
Assigning boards to room attendants, inspectors and the housemen
Answering phones, dispatching personnel, and control of two way radios
Key and handheld ALICE device Control
Communicate with all departments as necessary and log calls received
Input service orders and requests into ALICE
Assist Housekeeping Management with inventory, scheduling, and purchase orders
Work closely with others to obtain daily goals and complete work assignments; Those primary departments include Front Desk, Bell Desk, Reservations, Banquets, Laundry and Spa.
Minimum Job Requirements:
Must be bi-lingual in Spanish and English
Possess strong communication skills
Must be computer literate
Proficient in Microsoft Office: Outlook, Excel, Word, and PowerPoint
Able to work weekends and holidays
Housekeeping/clerical experience is preferred but not mandatory
Able to sit for long periods of time.
These responsibilities must be able to be performed with or without reasonable accommodations. While performing the duties of this job the employee must be able to sit continuously to perform essential job functions throughout the entire shift. May require walking primarily on a level surface for periodic periods, throughout the day. Requires interacting with others, interpreting spoken messages, constant keyboarding, sitting, hearing and talking are required. The employee will occasionally stand and walk, and infrequent bending at the waist, twisting of the upper body, kneeling, being mobile on even surfaces, squeezing and crouching are also required. Requires infrequent lifting and carrying of 1-25 pounds.
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
A landmark Scottsdale Resort providing exceptional experiences for corporate events, social affairs and relaxing getaways. We offer 404 guest rooms and suites that are located on 40 lush acres in the shadow of Camelback Mountain. With the recent completion of our multi-million-dollar renovation including 40,000 square feet of meeting space The Scottsdale Plaza Resort has more to offer our guests and employees than ever before. The onsite services and technology at our guests’ disposal makes every stay, and every event, seamless, engaging, and comfortable making The Scottsdale Plaza Resort the place to meet.
Our management team is friendly, supportive and involved. Placing a strong emphasis on employee training and success while fostering a work-family environment that recognizes your success individually and in group activities. Our success is fueled by our belief in a better experience for our guests and employees – where hospitality is always a given, each detail is worth a second thought, and every guest interaction is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into amazing guest experiences and employee satisfaction.
We enjoy a reputation that is unrivaled in the industry, which is 100% due to employees’ commitment and passion to the total guest experience. We want YOU to be a part of that guest experience. Help us provide guests with phenomenal customer service, while growing your career and being part of the most enthusiastic, hard-working, employee loving resorts around!
Our Commitment and Benefits:
Our commitment to service extends to our employees by ensuring employees are provided with competitive compensation and enjoy countless benefits such as: food, lodging and merchandise discounts, health insurance benefits, 401(k) Savings Plan, free employee meals, bus passes, as well as avenues for significant career growth and much, much more! If working in a customer focused, fast paced, breathtaking resort setting sounds like you, then please apply to join our team!