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Executive Housekeeper

Posted July 12, 2020

Residence Inn Ann Arbor Downtown
Ann Arbor, MI
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Join the best hotel in downtown Ann Arbor! Residence Inn Ann Arbor Downtown is the newest hotel downtown, features 110 spacious suites just steps away from over 60 restaurants and is less than a mile from the University of Michigan.

About This Job

Join the best hotel in downtown Ann Arbor!  Residence Inn Ann Arbor Downtown is the newest hotel downtown, features 110 spacious suites just steps away from over 60 restaurants and is less than a mile from the University of Michigan. We are looking for an energetic, passionate and motivated Executive Housekeeper to join our team. The Executive Housekeeper will work closely with the hotel’s Front desk team to ensure guest satisfaction. You will have exposure to all departments within the hotel and be an essential team member! Past Housekeeping experience is required and a minimum of at lease one year of Housekeeping Supervisor experience.



Position Summary:

We seek a positive, service-oriented, energetic and self-motivated Executive Housekeeper to join our team.  The Executive Housekeeper will work closely with the hotel’s Housekeeping and Front Office teams.

Responsibilities include but are not limited to:

The responsibilities include to oversee the performance of the Housekeeping department and to take appropriate action to maintain and exceed brand conditions and standards, service and work practices. Inspect guest rooms, guest areas and employee areas assess compliance with all established standards as they relate to cleanliness, maintenance, safety and security.

Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction. Monitor consumption and order replacement of guest and cleaning supplies while maintaining budgeted objectives. Physically inspect guest rooms and hotel areas for cleanliness. This includes repetitive standing stooping, kneeling, and bending. Manage administrative functions in accordance with established standards.

Ability to effectively manage associates to include supervisory support, improve efficiencies within the department while maintaining financial responsibility to budgeted plan. 

 

Minimum Requirements

 

 

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace (bilingual in both English and Spanish preferred).
  • Requires good communication skills, both verbal and written. 
  • Previous Executive Housekeeper experience required. 
  • Knowledge of housekeeping policies and procedures required. 
  • Knowledge of budgeting, purchase orders, inventory, staff scheduling, lost & found claims and incident reports required. 
  • Possess strong organizational skills, as well as the ability to communicate effectively with guest and team members. 
  • Ability to motivate, train and direct others. 
  • Must be able to lift up to 25 pounds periodically on a daily basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • High school or equivalent education required.  

 

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

 

EQUAL OPPORTUNITY EMPLOYER

compensation: Salaried + Bonus

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About this Employer

Residence Inn Ann Arbor Downtown

120 West Huron Street
Ann Arbor, MI 48104

+1 734-662-9999

100 Room Extended Stay

www.marriott.com

Managed By

The Residence Inn Ann Arbor Downtown is just blocks from the University of Michigan and steps from over 60 popular restaurants and shops. This Ann Arbor, MI hotel is situated in the heart of downtown and is ideal for long visits. We offer open and modern public spaces and our accommodations feature separate spaces to live, work, dine and dream in style. From fully equipped kitchens to free Wi-Fi, we have everything you need to feel right at home. Let us pick up and deliver groceries to your suite as part of our exceptional service. Fuel up in the morning at a free hot breakfast buffet, then mingle Monday through Wednesday evenings at The Residence Inn Mix, a complimentary social event featuring local flavors. Keep active at our indoor pool or 24hr. fitness center before winding down for an evening downtown. We are connected to Zingerman's Greyline private event space and catering. It's all here waiting for you.