Posted July 13, 2020Hilton Garden Inn St. Charles
Corporate Sales & Catering Manager
Banyan Tree Companies, a 35-year-old hotel management and development company is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States. We currently have 17 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth. We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments. Due to growth, we are always looking for quality professionals to assist in our rapid expansion.
We are seeking an individual who embody the core values that are integral to our success:
Transparent & Accountable
Humble, Respectful & Dedicated
Create Value for Stakeholders
We seek a positive, talented, aggressive, energetic, creative and highly self-motivated Sales & Catering Manager to join our team. This position will solicit, negotiate and book new and repeat business in the business current markets through various efforts focusing primarily, but not limited to, the corporate market.
Who will this Job Appeal To?
People who successfully build, create, and develop innovative catering ideas.
Highly self-motivated individual.
Individuals who are detail-oriented and very organized.
People who want to fine tune their sales skills.
Scope of this Position:
In preparing for this position, candidate will have worked in at least the following departments or positions: Hotel Sales.
Requires a minimum of 2 years of experience
This position reports to: Director of Sales & Catering
Must have experience at properties of similar size and quality
Position will be required to work a varied schedule that may include evenings, nights, and week-ends
Responsibilities include but are not limited to:
Analyzing competition, market trends and customer needs.
Soliciting and servicing major accounts within the business current markets.
Managing sales-related activities and marketing efforts for the property
Maximizing and enhancing room and F&B revenues to meet and exceed the hotel's revenue and GOP objectives.
Other responsibilities include building solid business relationships with local companies, creating innovative means for attracting and retaining groups while maximizing profitability and generating revenue
Building solid business relationships with corporate accounts, creating innovative means for attracting & retaining groups, while maximizing profitability & generating revenue to meet & exceed hotels budgeted & YOY goals.
Prospect new clients daily, weekly outside sales calls, conduct site inspections, & servicing accounts.
Assist Director of Sales & Catering with selling 4,000 sq. ft. of meeting space
Work with the Kitchen Manager to ensure a well coordinated meeting and banquet operation for your meetings & events
Be present at functions to oversee event details and manage client expectations
Strong follow up on all sales leads, creating/sending proposals, & quick turn around on agreements.
Ability to multitask and collaborate with all disciplines; sales, operations, & revenue management.
Understands team goals & implements strategy to support those objectives.
Collaborate with revenue management regarding group pricing strategies
Understands sales process to maximize revenue contribution from all segments.
Other responsibilities include daily use of the Delphi program, attending weekly sales meetings, weekly revenue meetings, & all other related duties/projects/reports as assigned by the General Manager.
Understanding of the local Fox Valley area market, analyzing competition, customer needs, & communicating those trends.
Exercise hotel policies & procedures in accordance with the duties above.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
Strong administrative skills including business writing.
Must be proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.)
Previous Hotel Sales experience (preferably with a national brand, with a proven track record for success in sales and revenue generation)
Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management and clientele
Outstanding leadership skills and the ability to create a motivating work environment
Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment
Must be able to lift up to 10 pounds occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Strong technical skills
Excellent time management skills
Strong organizational skills
Excellent knowledge of computers (must be proficient in Word & Excel)
Strong customer service orientation and skills
Excellent listening skills
Exceptional detail in follow-up
Create courteous, friendly, professional work environment
Solid skills selling and negotiating programs/projects
Consistently call on new customers and develop new business
Involved with local community to develop business
Two years hotel sales preferred
Knowledge of Hilton OnQ Property Management System preferred
Knowledge of DELPHI sales tool preferred
High School degree or equivalent
This is not an entry level position.
Enjoy a warm welcome to the Hilton Garden Inn St. Charles hotel in the scenic Fox River Valley of Chicago’s western suburbs. Located just 45 minutes from O’Hare International Airport and minutes from the DuPage Flight Center, this hotel in St. Charles, IL is close to fine dining and galleries in the historic downtown district. Find world-class shopping at Third Street (Geneva), Geneva Commons, and Chicago Premium Outlets, festivals and events at Kane County Fairgrounds and Arcada Theater, as well as close proximity to nationally and internationally recognized industries and corporations.
Feel right at home with welcoming amenities and facilities, including complimentary WiFi access, 37-inch flat-screen TVs with complimentary HBO® in every room. Work out in the fitness center, stay fit in the indoor pool and soothe tired muscles in the whirlpool. Enjoy delicious meals in the Garden Grille® which is open for breakfast and dinner, or stay in and order room service. For last-minute essential items, the 24-hour Pavilion Pantry® has all that you need.