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Security Officer

Posted June 16, 2020

Inn and Spa at Loretto
Santa Fe, NM
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The Security Officer is an essential support to Heritage Hotels & Resorts in creating unforgettable, safe, experiences for guests and employees.

About This Job

Position Purpose:  The Security Officer will under the direction of the Regional Director of Security maintains the quality and safety of the property. The Security Officer is an essential support to Heritage Hotels & Resorts in creating unforgettable, safe, experiences for guests and employees.

Supervisory Responsibilities:  None

Essential Duties and Functions/Responsibilities/Tasks:

  • Work under direction of the Regional Director of Security.
  • Maintain high level of positive and professional approach with coworkers, and guests.
  • Communicate regularly with leadership (Regional Director and General Manager) regarding security job assignments and required time-frame for proper workflow on property.
  • Follow all safety, sanitation, and health regulations policies.
  • Reduce the opportunity for the commission of crimes through the use of thorough, preventive patrol and high visibility of security throughout the premises on a timely schedule.
  • Watch for unusual, illegal or dangerous activities occurring on the premises.
  • Resourcefully solve any issues that arise and seize control of any problematic situation.
  • Address all complaints from guests / debriefs with team members in person whenever possible.
  • Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
  • Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
  • Respond to emergencies as prescribed in Emergencies Service Procedures.
  • Patrol all areas of the property and assist guests with room access, valet, bell services and housekeeping if required during the shift.
  • Input all written reports and activity summaries of all incidents answered during shift while adhering to company guidelines on confidentiality.
  • Help assure compliance with liquor laws.
  • Assist in developing and presenting security related programs.
  • Willingness to be cross trained to assist at any of sister properties.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Qualifications:

  • Strong knowledge of security software and MS Office preferred.
  • Excellent verbal and written communication and ability to multitask.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Ability to work on your feet for eight hours or more.
  • Must be able to lift/push/reach for/carry 30+ pounds frequently.
  • Minimum of 2 year or equivalent combination of education and experience; security management ideal, hospitality experience preferred.
  • High school diploma or equivalent experience/training.
  • CPR Certification & Driver’s License Required, Alcohol Servers License preferred.
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About this Employer

Inn and Spa at Loretto

211 Old Santa Fe Trail
Santa Fe, NM 87501

(505) 988-5531

136 Room Hotel

www.hotelloretto.com

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Boutique hotel in the heart of downtown Santa Fe

Welcome to the Inn and Spa at Loretto, a boutique, luxury hotel in Santa Fe that celebrates the authentic Southwestern style and culture of New Mexico. Iconic adobe architecture reminiscent of the famed Taos Pueblo welcomes you. Featuring 136 well-appointed hotel guest rooms, including a Penthouse suite, an award-winning spa, casual fine dining, and a year-round heated garden pool, as well as many unique onsite galleries and boutiques.

Condé Nast Traveler Readers' Choice Award Winner

Ideally located in the heart of downtown, just one block from the historic Santa Fe Plaza, Palace of the Governors and Canyon Road arts district, you’ll find plenty to do within steps of your hotel room.

Visit the adjacent Loretto Chapel featuring the miraculous staircase that has mystified visitors from around the world for centuries, explore the historic Santa Fe Plaza with its world-class museums, boutiques, galleries and cuisine, or immerse yourself in the great outdoors on one of the area’s many hiking, biking and skiing trails.