Atlantis Casino Resort Spa has a new opening in the Slots Department and looking to hire an Assistant Slot (Operations) Shift Manager!
Atlantis Casino Resort Spa is a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes on their "Most Trustworthy Companies" list and rated as America’s Best and Mid-Size Employers.
The Assistant Slot Shift Manager opportunity is a full time position on the grave shift.
Shift hours: 1 AM - 9 AM
Reporting to Slot Shift Manager. Maintain a designated area of the casino floor and supervise all slot operations in that area.
Monitor and initiate all Slot Department Guest Service initiatives including jackpot response time, introductions, and new Guest sign-ups (with emails and phone numbers).
Resolve Guest disputes, machine malfunctions, and Team Member issues. See each issue through to its conclusion keeping clear communication with Shift Manager.
Participate in every aspect of the Slot Operation including initiating/witnessing jackpots, signing up new Guests, and promoting slot events.
Slot Asst. Shift Manager must report all operational issue(s) to the Slot Shift Manager and or Slot Director. Promote and maintain the highest integrity and premier Guest service. She/he will make sure the Slot Department is operating efficiently and successfully in all areas.
Ensure proper implementation of established policies and procedures pertaining to the Slot Floor.
Make sure cleanliness on the floor in their assigned area and go beyond to ensure the overall cleanliness of the whole floor.
Make sure all MTL and CTS information gets entered / logged by the end of the shift if applicable.
Work with Shift Manager to complete daily/weekly schedule, vacation schedule, team members’ review and counseling.
Capable of pushing/pulling up to 50 pounds; be able to stand or walk around for prolonged periods throughout shift.
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on team member recognition and appreciation.
Some of the ways in which we accomplish this is by offering the following:
Atlantis Casino Resort Spa is honored to be a recipient of the AAA Four Diamond Award. This prestigious recognition signifies the beauty and attention to detail eminent throughout the entire resort. Nestled at the base of the majestic Sierra Nevada mountains, Atlantis is ideally located on the strip in the heart of Reno’s restaurant, entertainment and shopping district. Atlantis is a resplendent oasis created for relaxation, rejuvenation and celebration. A favorite of resort destination travelers near and far, and voted Best Hotel & Casino for its exceptional and friendly service, Atlantis is truly second to none. Atlantis offers a complimentary airport shuttle, free valet parking and acres of free self-parking.Experience all that Atlantis has to offer. Atlantis has rooms ranging from deluxe accommodations to Reno’s only Concierge Hotel Tower, with amenities to suit anyone from the vacationing family to the high roller or business traveler.
The Atlantis is proud to offer a competitive, comprehensive benefits package which includes:
Atlantis supports a drug free and health-wise work environment.