At Joie de Vivre, a Hyatt brand, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a member of Hotel Revival, the Room Attendant is a highly visible role. This position reports to the Director of Rooms.
The Housekeeping Room Attendant is responsible for maintaining the cleanliness of the hotel rooms. This person must respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner.
ROOM ATTENDANT DUTIES AND RESPONSIBILITIES Include but not limited to:
Good communication skills are an asset
Excellent time management skills
Stock and sort supplies
Vacuum, clean, dust and polish guest rooms
Make beds, change sheets, remove and replace towels and toiletries
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Responsible for following the standard operating procedures
Ensure security of guest rooms and privacy of guests
Respond at all times in a friendly, helpful manner to guests and other colleagues
Take up any tasks assigned by the supervisors as and when needed
Report to work in required uniform and in adherence with the Hotel Revival’s Dress Code Policy
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently and as a team member.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. This a fast paced position.
EXPERIENCE: Previous hotel-related experience desired.
Rich with history and as bold in spirit as Charm City itself, Hotel Revival is Baltimore’s only boutique art hotel. Nestled in the heart of Baltimore’s historic Mount Vernon neighborhood and less than a mile from Penn Station, the 107-room, 14-story boutique hotel serves as a community gathering place, and contributes to the renewal of the area through a vibrant guest experience, thoughtful design, new restaurants and signature bars. The newly renovated hotel features distinctive art and stunning monument and city views. From all-local craft beer to a local art program, Hotel Revival embraces and embodies all that is Baltimore.
For us, hotels aren't simply places to sleep, they're places where dreams are born.
We encourage team members who are part of our boutique hotel group to make their mark through community service and working to save the environment.