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Laundry Attendant

Posted June 23, 2020

Angel of the Winds Casino Resort
Arlington, WA
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About This Job

Company Standards

At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

  • Sorts, pre-treats, washes, dries, presses, folds, and delivers hotel linens.
  • Responds to requests from guests and hotel staff in a friendly, courteous and efficient manner.
  • Ensures washers and dryers operate properly and informs management or maintenance of any malfunctions or problems.
  • Keep laundry area clean and maintain linen cart and supplies in a neat and organized manner.
  • Label and submit all lost and found items to the housekeeping supervisor immediately.
  • Attends all mandatory department, casino and/or training meetings.
  • Follows all department and casino policies, procedures, and regulations as required.
  • Ensures compliance with Tribal, State, Federal, and NIGC regulations.
  • Ensures control/protection of company assets as applicable.
  • Respects guest privacy and maintains confidentiality.
  • Work nights, weekends and holidays as required.
  • Performs other duties as assigned.

Qualifications

  • Exceptional guest service skills required.
  • One to three months experience in the hospitality/cleaning field preferred.
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard laundry equipment.
  • Ability to communicate clearly and effectively with customers, co-workers, and managers.
  • Excellent customer service skills.

Certificates, Licenses, Regulations

  • Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. Must be able to lift 25-30 lbs and occasionally 50 lbs. with assistance.  This position spends the majority of the day standing, carrying and walking with occasional crouching / bending and some repetitive movement using arms, wrists and hands.  This is a 24 hour, 7 days a week work operation.

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About this Employer

Angel of the Winds Casino Resort

3438 Stoluckquamish Lane
Arlington, WA 98223

Telephone (360) 474-9740
Reservations (877) EXIT-210

125 Room Casino

www.angelofthewinds.com

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Join Our Team

Angel Of The Winds Casino Resort looks for applicants who live by the “World’s Friendliest” motto. We want those that can bring energy, Xcitement, and dedication to our guests and our company. Our 600-plus Team Members are who make us successful and support our continued growth. We provide our Team Members with Xcellent benefits, a wide variety of professions, and fantastic discounts. If you have the drive and determination to provide Xceptional guest service and want to grow your career, become a Team Member at Angel Of The Winds Casino Resort!

Enjoy the benefits working at "The World's Friendliest Casino"

  • Medical
  • Dental & Vision
  • Basic Life and AD & D
  • 401k with employer match (after one year)
  • Short Term Disability Plan
  • Paid Time Off- Holiday Pay
  • Food and Beverage Discounts
  • Numerous Other Voluntary Supplemental Plans
  • Education Assistance Plan
  • Direct Deposit
  • Massage and Gym Membership Discounts
  • Free Uniforms
  • Employee Assistance Plan
  • Fun Employee Events and Contests!!