Search 7,756 current hospitality jobs

Operations Manager

Posted June 24, 2020

Aloft Reno-Tahoe International Airport
Reno, NV
Apply

About This Job

You’re “on the marble” and on the move. You understand that interacting with hotel guests and associates is as important as managing the budget. A practiced eye ensures perfectly appointed rooms. Active listening, attune to guest and associate need, transforms potential issues into opportunities for teaching and elevating guest experience. Associates, drawn to your enthusiasm, operational knowledge, and gift for relating what you know, realize their potential to drive results and business goal achievement. Everyone wins. If you’re ready to contribute to a winning hotel team and heighten your career, a Operations Manager position with Interstate may be a great opportunity for you.

As Operations Manager, you will

  • Oversee and manage all aspects of Housekeeping and Engineering/Maintenance to ensure the safety and security of guests and associates and protect the asset for investors and owners. Use your extensive knowledge and talent for team management to ensure operations are smooth and facilities fully functioning for optimal guest experience.
  • Lead a skilled team of Engineers and Housekeeping team members. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse, motivated team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on the division’s budget. Use your extensive experience and knowledge to develop and manage the division’s budget and capital expenditure plan. Manage the renovation bidding process and contractor oversight to ensure quality work at minimal cost, consistent with maintaining optimal operations and meeting management expectations.
  • Do what it takes to maintain a safe guest and work environment and protect the asset. Develop and direct emergency programs; ensure equipment is well maintained and maintenance contracts are expertly negotiated and valid; and, conduct inspections and drills
  • Employ your sound experience and talent for relationship development to manage the daily operations for elevated guest experience, optimized workflow and maximum flow through. Enable smooth operations for the Engineering and Housekeeping Departments. Facilitate clear communications between management, your teams and fellow hotel departments, enabling focused guest care.

Fundamentals

A four-year degree or equivalent education or experience is required, with four to five years’ progressive experience in related positions. Advanced knowledge in Engineering/Maintenance and Housekeeping disciplines and hospitality industry is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  Regular use of a computer, business equipment and applicable industry software is expected. Occasional travel may be required.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About this Employer

Aloft Reno-Tahoe International Airport

2015 Terminal Way
Reno, NV 89502

(775) 501-6330

164 Room Hotel

www.marriott.com

Follow us:

Our Hotel

Our boutique Reno Airport hotel has everything you need to make the most of your stay. Get comfortable in our pet friendly hotel rooms with plush Marriott bedding, bold decor, and rainfall showerheads. Satisfy your cravings at any time at Re:fuel, our 24-hour market, or head to W XYZ® Bar for craft drinks and live music. You can also explore Reno NV restaurants near our hotel like Capriotti's, Sushi Pier, and Albita's. Get moving at our refreshing outdoor pool and 24-hour fitness center. During your stay, enjoy easy access to top local attractions like Reno-Sparks Convention Center, Nevada Museum of Art, and Meadowood Mall. Our convenient location and free shuttle service to Reno International Airport also makes our event space a great choice for your upcoming meeting or special occasion.