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Sales Manager

Posted August 3, 2020

Hyatt Place Greenville/Haywood
Greenville, SC
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About This Job

Job Summary

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel's revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly. 

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field is desired.
  • Experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must be proficient with Windows operating systems
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel but which will include a mandatory Mon.-Fri. ABR meeting.
  • Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR & First Aid
  • Solicit assigned accounts to achieve or exceed budgeted rooms revenue and to improve performance in the marketplace.
  • Conducts sales specific to Business Travel and/or Groups as required by property.
  • Comply with attainment of individual goals
  • Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments. Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment lunches tours and site inspections etc.
  • Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes etc.
  • Attend and participate in Daily/Weekly Sales Meeting.
  • Attend monthly meetings of assigned professional organizations.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Be familiar with all Aimbridge Hospitality sales policies and house rules.
  • Employees must at all times be attentive friendly helpful and courteous to guests other employees and managers.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).
  • Monitor production of all top accounts and evaluate trends within your market.
  • React to negative trends in market place by implementing blitzes or catering promotions.
  • Handle inquires as part of Inquiry Day Program.
  • Perform any other duties as requested by the General Manager or Director of Sales.
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About this Employer

Hyatt Place Greenville/Haywood

40 West Orchard Park Drive
Greenville, SC 29615

(864) 232-3000

126 Room Hotel

www.hyatt.com

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Our Hotel

Nestled in the quaint neighborhoods of northwestern South Carolina, Hyatt Place Greenville / Haywood has all the perfect amenities to make every stay feel like home. At our Greenville hotel guests can count on a plush king bed to greet them for a good night’s sleep after a busy day at Haywood Mall.

  • 126 Rooms
  • Outdoor Pool
  • 24/7 Gym
  • 1,100 sq ft of Meeting Space
  • Shuttle Service in 2-mile radius running 8:00 A.M.-10:00 P.M.