At Heritage Real Estate Company, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded.  More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future.

Position Purpose:  Under the direction of the President, this position serves as a team leader responsible for managing day to day operations of Class A office buildings and retail, maintaining professional and courteous relationships with tenants, vendors and contractors, all with an eye towards increasing the value of the property.

Supervisory Responsibilities:  All on-site office staff and Engineers.

Essential Duties and Functions/Responsibilities/Tasks:

Strategic Planning: Provide direction to the in-house staff regarding the general operation of the properties and prepare analysis of leases, vendor contracts, other income and expenses. Seek out innovative ways to maximize income and control costs.

Tenant relations: Cultivate positive relations with every tenant, maintain frequent and proactive verbal and electronic communications, ensure timely response to tenant inquiries and resolve any tenant issues quickly and effectively. Plan and implement Tenant appreciation events.

Personnel management: Manage the on-site office staff and engineers. This includes defining job responsibilities, interviewing and hiring new staff, monitoring productivity, providing guidance and mentorship and conducting performance evaluations.

Vendor relations: Establish positive vendor relations while maintaining tight control of vendor contracts. Negotiate vendor services to obtain best quality at the most economical cost, maintain and administer vendor service agreements, continually evaluate vendors, and bid vendor work as needed.

Safety, security and maintenance: Ensure ongoing security measures are in place to safeguard the property, tenants and visitors. Establish and maintain preventative maintenance programs. Establish and maintain emergency evacuation procedures. Perform routine property inspections and take corrective action as necessary.

Financial and accounting: Review financials including understanding leases and lease negotiations. Lead the preparation of the annual operating and capital budgets and review budget-to-actual reports monthly. Track tenant bill back expenses and understand the Operating Expense Pass Throughs for each.

Construction management: Manage the ongoing tenant improvement construction from start to finish including oversight of architectural drawing, contractor bids, actual construction and tenant occupancy.

Qualifications:

• Four-year college degree required.
• Excellent oral and written communication skills.
• Track record of three to four years professional success in commercial real estate property management, construction management, team leadership and leasing.
• Excellent computer skills in Microsoft Office Suite, and proficiency in Yardi Property Management, or similar property management software required.
• Flexibility to occasionally work evenings, weekends and holidays, depending on business need.
• Event planning experience is a plus.
• Ability to work autonomously and make sound decisions without excessive guidance.
• Ability to work effectively under pressure while maintaining an elevated level of professionalism and productivity.
• Ability to bring positive, creative energy to the job, while being a self-starter, detail-oriented, and highly organized.