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Operations Manager

Posted June 30, 2020

SpringHill Suites Williamsburg
Williamsburg, VA
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About This Job

Opportunity:  Operations Manager

Manage operations including but not limited to: complimentary breakfast service, housekeeping, and front office in accordance with established guest service and sustainability standards.

Potential Career Path

Assistant General Manager - General Manager

Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Ensure quality standards of complimentary food service stations are maintained. 
  • Assist Front Desk Manager & Front Office Supervisor in creating Front Office Schedule.
  • Manage labor and food cost expenses to fit within budgets and/or updated forecasts.
  • Position will work shifts covering front desk and cleaning rooms as needed.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Work as Manager on Duty, when necessary.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

SpringHill Suites Williamsburg

1644 Richmond Road
Williamsburg, VA 23185

(757) 941-3000

120 Room All Suite

www.marriott.com

Our Hotel

The SpringHill Suites by Marriott in historic Williamsburg, Virginia with new breakfast, provides a sensible choice for travelers to Virginia's historic triangle of Colonial Williamsburg, Jamestown and Yorktown. Located in the heart of Colonial Williamsburg's historic district, this hotel offers nearby attractions including Busch Gardens, Water Country USA, Colonial Williamsburg, the College of William and Mary, Merchants Square Shopping District, Prime Outlets, the Williamsburg Winery, and The Pottery. Golfers can enjoy the experience of 15 championship golf courses such as Kings Mill, Stonehouse, Royal New Kent and Golden Horse Shoe. Local corporations include the National Center for State Courts, Anheuser-Busch, Inc., Camp Perry, Sentara and Riverside Health Systems, nearby government facilities include Cheatham Annex, Yorktown Naval Weapons Depot, West Point Armor Group International Training and Fort Eustis.