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Front Desk Agent - Full Time

Posted July 31, 2020

Residence Inn Boulder Longmont
Longmont, CO
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Residence Inn Boulder Longmont

1450 Dry Creek Drive
Longmont, CO 80503

(303) 702-9933

84 Room Extended Stay

www.marriott.com

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Our Hotel

A 2017 TripAdvisor Certificate of Excellence winner, Residence Inn Boulder Longmont is the perfect home base for a Colorado escape. Located just 12 miles northeast of Boulder, our hotel in Longmont, CO offers easy access to the University of Colorado Boulder, the Boulder County Fairgrounds and Pearl Street shopping and dining. Estes Park, known for its winding trails and scenic views, is also close by. Guests can fuel up for a day of adventure at our free breakfast buffet, and return in the evening for drinks and snacks at the Residence Inn Mix. Travelers can relax in spacious suites featuring comfy sofas, free WiFi and fully equipped kitchens -- ideal for longer stays. 

Our Longmont hotel also offers 4,500 square feet of flexible meeting space, a modern fitness center, indoor swimming pool and Sport Court for basketball and tennis.