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Front Desk Agent

Posted July 7, 2020

Hilton Garden Inn Minneapolis/Eden Prairie
Eden Prairie, MN

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.


About this Employer

Hilton Garden Inn Minneapolis/Eden Prairie

6330 Point Chase
Eden Prairie, MN 55344

(952) 995-9009

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At A Glance

Welcome to the Hilton Garden Inn Minneapolis/Eden Prairie hotel, renovated in April 2014. Located in the heart of Southwest Minneapolis, the hotel is convenient to Highway 62 and Highway 169. Downtown Minneapolis, the famous Mall of America and Minneapolis-St. Paul International Airport are within 20 minutes of the hotel.

Visitors will enjoy thoughtful services and modern amenities at this Eden Prairie hotel, including complimentary WiFi with secure remote printing through PrinterOn®. Guests can savor a hearty cuisine at the The Garden Grille & Bar or enjoy a cocktail or meal in the new seating areas in the lobby. We offer a fitness center, swimming pool, and a newly renovated 24-hour business center. The hotel has a choice of refreshed meeting rooms for a successful business meeting or social event for up to 80 guests in Minnesota.

  • In the heart of Eden Prairie with easy access to Highways 62 and 169
  • Near Lake Minnetonka, Paisley Park Minneapolis, Valley Fair, Mystic Lake Casino, Target Center, & Mall of America
  • Eden Prairie meeting room with 24-hour business center
  • Fitness center and indoor pool 
  • The Garden Grille® & Bar restaurant and lounge
  • Close to Canterbury Park (Home of the TC Summer Jam)