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Front Desk Agent Part-Time

Posted July 16, 2020

Residence Inn Hartford Manchester
Manchester, CT
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Residence Inn Hartford Manchester

201 Hale Road
Manchester, CT 06040

(860) 432-4242

96 Room Extended Stay

www.marriott.com

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Our Hotel

Experience the Residence Inn by Marriott Hartford Manchester which features all the comforts of home plus Marriott’s passion for making every guest feel welcome. Situated amongst an abundance of shopping, dining and entertainment options, close proximity to the Shoppes at Buckland Hills , The Promenade Shoppes at Evergreen Walk, Dave & Buster’s or Funnybone Comedy Club. If guests are visiting Travelers Insurance, The Hartford or Aetna, in the capital city, we are an escape from the downtown hustle with complimentary parking. Guests will enjoy a short country drive to the beautiful UConn Campus at Storrs. They can even catch a UConn Football game at Rentschler field or a UConn Basketball game at the XL Center. After work or while on vacation, we invite our guests to take advantage of our outdoor pool or heated spa to melt your tensions away.