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Convention Services Manager (CS)

Posted July 20, 2020

Courtyard Houston Downtown/Convention Center
Houston, TX
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About This Job

BIG things happen on your watch. Details are countless. Stakes are high. You’ve got this. Because skilled experience, a thorough understanding of your hotel,  and an innovative approach to problem solving put you in the “zone.”  Pairing client vision with property offerings is a breeze. When events are underway, you’re on top of every detail and communication.  And when the unforeseen occurs, you respond with swift effectiveness, to elevate the guest experience and achieve financial goals. The Convention Services Manager position with Interstate may be a great way to make an impact and realize your potential.

As Convention Services Manager, you will

  • Combine your experience, knowledge of property capabilities, and passion for innovation to elevate the guest experience and optimize property function space and resources. Manage all aspects of event details and related activities, actively listening and effectively responding to client and guest need and associate challenge.
  • Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for optimal guest experience, recurring sales opportunities, and sales goal revenue achievement.
  • Keep communication flowing and transparent between client, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw ensuring a “wow” guest experience.

Fundamentals

A high school education or equivalent is required, with a four-year college degree helpful. A minimum of two years’ experience in a related position is also required. Advanced knowledge of Catering Sales and Food and Beverage industries is expected. Effective verbal and written English communication skills are necessary to be successful in this position. Regular use of a computer, business equipment and software is expected. Fast-paced, full mobility, continuous standing and the ability to occasionally lift, carry, and move up to 30 pounds is required. Limited local travel may be required.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Courtyard Houston Downtown/Convention Center

916 Dallas Street
Houston, TX 77002

(832) 366-1600

191 Room Hotel

www.marriott.com

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Our Hotel

Courtyard Houston Downtown/Convention Center is in a prime location of Space City. In the city's historic 1921 Humble Oil Building, the hotel's exterior still has the original, neo-classical style with polished rose marble and brass elevator doors. Our hotel in Houston, Texas puts travelers in the pulse of the city and within walking distance of the George R. Brown Convention Center, Toyota Center and House of Blues. Our rooms and suites feature high ceilings and natural light, along with modern decor, mini-refrigerators and plush bedding. Guests can stay connected to family, friends and business colleagues with the free Wi-Fi throughout our hotel, including in our bistro offering a variety of healthy and hearty menu items plus Starbucks coffee beverages. We invite our guests to work out in our well-appointed fitness center.